Digital Channels Manager

Description

• Manage day-to-day operations of our digital channels, ensuring optimal performance and excellent experience
• Lead on digital marketing and digital governance activities that support brand activation, owned channel reach and reputation management
• Collaborate with the content team and business stakeholders to ensure that digital campaigns are delivered in line with requirements and perform to set KPIs
• Ensure accessibility, compliance and brand consistency across all platforms
• Manage and execute the digital channel strategy across internal and external platforms
• Develop and enforce digital governance frameworks across internal and external channels
• Provide technical support and training as required for a broad network of content creators
• Lead and co-ordinate platform upgrades and support in managing vendor relationships
• Monitor channel performance using analytics’ tools, collate results and provide insights and reporting to improve channel performance, engagement and reach

Requirements

• Good networker, able to build strong relationships and lead cross-functional projects
• Deeply knowledgeable across a variety of platforms and digital tools, including CMS, intranets, website and social media management systems
• Data literate with experience of leading analytics, insights and reporting for digital activities
• Demonstrates good knowledge of UX best practice, accessibility standards and digital governance requirements and frameworks
• Embraces change and excels at helping others to do so
• Ability to remain calm under pressure
• Excellent project and stakeholder management skills
• Superb prioritisation and time management to meet critical, immovable deadlines
• Demonstrable experience of performance marketing-led campaigns such as paid advertising and SEO projects that delivered tangible improvements and results
• Extensive experience of managing internal and external digital channels, ideally in a corporate environment

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance