Hexagon Smartplant Information Management System Support Specialist (SDx/SPF) at Atkinsréalis in Mississauga, Ontario, Canada | Kablio

Role

Description

tool maintenance

software deployment

integration support

backup management

user training

ticket resolution

Support and maintain the Engineering Tools development and certification servers.
Resolve software configuration issues and manage Hexagon support tickets for SPF and SDx.
Configure, test and put into production SPF and SDx for new projects.
Liaise with external vendors including IT developers to investigate unusual problems with software releases/ hardware issues, or to receive assistance with hardware and peripheral malfunctions.
Work directly with other areas of IT (e.g. Data Centre, infrastructure services etc.) to investigate, escalate requests and/or to seek advice on technical support issues regarding Applications Development, Data Centre and Infrastructure Services.
Set-up and monitor application backup, scheduled tasks, batch services, Internal Development and managing user access.
Liaise with Developers, staff Engineering and Chief Designer to define and implement enhancements.
Configure and maintain SDx including schema, data capture, workflows, report generation, MDR.
Participate in software certification, User Acceptance Testing, Requests For Change and delivery processes, ensure issues are communicated to developers and software vendors as needed.
Configure and maintain mapping between SPF and design tools (SPID, S3D, SEL, SI) for data publish and retrieve.
Train users as needed in SPF and SDx and provide day-to-day support.
Implement or support SDx and SPF integrations with other Hexagon or third party software.
Resolve problems related to the software application.

Requirements

intel

windows

sdx

spf

college diploma

troubleshooting

Capable of supporting the Engineering applications for which the branch is responsible.
Knowledgeable with the Intel hardware platform and Windows Operating system.
Ability to investigate, assess and resolve issues associated with hardware and software problems.
Preferred College Diploma specialized in a related technology from an accredited institution and minimum of five years of relevant experience.
5+ years' experience with SDx including schema mapping, workflows configuration, data capture, user management etc.
5+ years' experience in SPF mapping with SPID, S3D, SEL, SI.
Good verbal, written, organizational and presentation skills.
Ability to effectively interface with staff, project management team, and internal clients.

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

C$12.5B

Backlog

Record backlog amid surging demand.

113 km

Bike/Ped Facilities

It has designed an extensive network of cycling and pedestrian infrastructure.

Its tech‑forward Richland Technology Center supports robotics, digital and net‑zero innovation in energy and cleanup.
A nuclear engineering pioneer, it’s the owner’s engineer for U.S. small modular reactor projects and refurbishments.
A trusted tolls and highway consultant, it supports major state DOTs.

Culture + Values

Engineering a better future for our planet and its people.
Safety: We put safety at the heart of everything we do, to safeguard people, assets and the environment.
Integrity: We do the right thing, no matter what, and are accountable for our actions.
Innovation: We redefine engineering by thinking boldly, proudly and differently.
Collaboration: We work together and embrace each other’s unique contribution to deliver amazing results for all.
Excellence: We are proud to do our best, achieve high standards, creating environments where all can thrive.

Environment + Sustainability

Net-zero by 2030

Emissions Goal

Achieved a net-zero target for operational emissions by 2030, marking a significant milestone in sustainability efforts.

87% reduction

Emissions Drop

Reduced Scope 1 & 2 emissions by ~87% compared to a 2019 baseline through strategic measures like divestment and fleet electrification.

62 score

Carbon Performance

Achieved a DitchCarbon score of 62, significantly higher than the industry average of 20, ranking in the top 1% globally.

Over 50%

Sustainable Revenue

More than half of 2022 revenue came from sustainable projects, including clean energy, water sanitation, and mass transit initiatives.

Achieved PAS 2080:2023 certification for whole‑life carbon management in infrastructure.
2022 emissions breakdown: Scope 1 (6,845 tCO₂e), Scope 2 (4,251 tCO₂e), Scope 3 (33,381 tCO₂e); Scope 1‒2 intensity at 0.3 tCO₂e/FTE.

Inclusion & Diversity

No Data Available

Gender Ratio Disclosed?

The company does not publicly share specific numerical data regarding gender ratios or other diversity metrics.

Corporate statement describes an 'inclusive, diverse and energized approach' and 'open culture' founded on core values.
Asia region emphasises sense of belonging, mutual respect, personal touch, interest groups and support for work–life balance.
Culture of learning highlighted through technical Lunch & Learn, case‑study sharing and virtual webinars with global mobility experiences.

Articles

Graduates FAQ – careers

AtkinsRéalis sponsorship – IBTTA

Reddit – interning at AtkinsRealis tips

Role

Description

tool maintenance

software deployment

integration support

backup management

user training

ticket resolution

Support and maintain the Engineering Tools development and certification servers.
Resolve software configuration issues and manage Hexagon support tickets for SPF and SDx.
Configure, test and put into production SPF and SDx for new projects.
Liaise with external vendors including IT developers to investigate unusual problems with software releases/ hardware issues, or to receive assistance with hardware and peripheral malfunctions.
Work directly with other areas of IT (e.g. Data Centre, infrastructure services etc.) to investigate, escalate requests and/or to seek advice on technical support issues regarding Applications Development, Data Centre and Infrastructure Services.
Set-up and monitor application backup, scheduled tasks, batch services, Internal Development and managing user access.
Liaise with Developers, staff Engineering and Chief Designer to define and implement enhancements.
Configure and maintain SDx including schema, data capture, workflows, report generation, MDR.
Participate in software certification, User Acceptance Testing, Requests For Change and delivery processes, ensure issues are communicated to developers and software vendors as needed.
Configure and maintain mapping between SPF and design tools (SPID, S3D, SEL, SI) for data publish and retrieve.
Train users as needed in SPF and SDx and provide day-to-day support.
Implement or support SDx and SPF integrations with other Hexagon or third party software.
Resolve problems related to the software application.

Requirements

intel

windows

sdx

spf

college diploma

troubleshooting

Capable of supporting the Engineering applications for which the branch is responsible.
Knowledgeable with the Intel hardware platform and Windows Operating system.
Ability to investigate, assess and resolve issues associated with hardware and software problems.
Preferred College Diploma specialized in a related technology from an accredited institution and minimum of five years of relevant experience.
5+ years' experience with SDx including schema mapping, workflows configuration, data capture, user management etc.
5+ years' experience in SPF mapping with SPID, S3D, SEL, SI.
Good verbal, written, organizational and presentation skills.
Ability to effectively interface with staff, project management team, and internal clients.

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

C$12.5B

Backlog

Record backlog amid surging demand.

113 km

Bike/Ped Facilities

It has designed an extensive network of cycling and pedestrian infrastructure.

Its tech‑forward Richland Technology Center supports robotics, digital and net‑zero innovation in energy and cleanup.
A nuclear engineering pioneer, it’s the owner’s engineer for U.S. small modular reactor projects and refurbishments.
A trusted tolls and highway consultant, it supports major state DOTs.

Culture + Values

Engineering a better future for our planet and its people.
Safety: We put safety at the heart of everything we do, to safeguard people, assets and the environment.
Integrity: We do the right thing, no matter what, and are accountable for our actions.
Innovation: We redefine engineering by thinking boldly, proudly and differently.
Collaboration: We work together and embrace each other’s unique contribution to deliver amazing results for all.
Excellence: We are proud to do our best, achieve high standards, creating environments where all can thrive.

Environment + Sustainability

Net-zero by 2030

Emissions Goal

Achieved a net-zero target for operational emissions by 2030, marking a significant milestone in sustainability efforts.

87% reduction

Emissions Drop

Reduced Scope 1 & 2 emissions by ~87% compared to a 2019 baseline through strategic measures like divestment and fleet electrification.

62 score

Carbon Performance

Achieved a DitchCarbon score of 62, significantly higher than the industry average of 20, ranking in the top 1% globally.

Over 50%

Sustainable Revenue

More than half of 2022 revenue came from sustainable projects, including clean energy, water sanitation, and mass transit initiatives.

Achieved PAS 2080:2023 certification for whole‑life carbon management in infrastructure.
2022 emissions breakdown: Scope 1 (6,845 tCO₂e), Scope 2 (4,251 tCO₂e), Scope 3 (33,381 tCO₂e); Scope 1‒2 intensity at 0.3 tCO₂e/FTE.

Inclusion & Diversity

No Data Available

Gender Ratio Disclosed?

The company does not publicly share specific numerical data regarding gender ratios or other diversity metrics.

Corporate statement describes an 'inclusive, diverse and energized approach' and 'open culture' founded on core values.
Asia region emphasises sense of belonging, mutual respect, personal touch, interest groups and support for work–life balance.
Culture of learning highlighted through technical Lunch & Learn, case‑study sharing and virtual webinars with global mobility experiences.

Articles

Graduates FAQ – careers

AtkinsRéalis sponsorship – IBTTA

Reddit – interning at AtkinsRealis tips