Quality Assurance Supervisor

Description

• Contribute to cross-functional problem-solving initiatives and technical reviews.
• Ensure all quality systems comply with internal standards, ISO 9001, AS9100, etc.
• Assist with the development of technical reports, presentations, and performance data for internal and customer use.
• Support production by reviewing machine setups and verifying process parameters align with product specifications.
• Assist in investigating customer complaints and quality issues; lead root cause analyses and implement corrective and preventive actions (CAPA).
• Supervise QA technicians and laboratory staff, providing training, direction, and technical support.
• Manage and maintain the calibration system for lab and production testing equipment.
• Maintain detailed experiment records and report significant results to R&D or project leaders.
• Maintain R&D lab equipment in proper working condition and assist in equipment repairs and modifications.
• Collaborate with R&D team on new product development and process optimization.
• Promote and enforce safety policies; maintain a clean and hazard-free lab environment.
• Maintain accurate QA records, test data, inspection results, and documentation for audits and traceability.
• Set up and operate experimental equipment, prepare samples, and analyze test data for accuracy and consistency.
• Oversee daily laboratory testing of raw materials, in-process products, and finished goods using chemical and physical test methods.
• Interface with production teams on technical evaluations, pilot runs, and experimental trials.

Requirements

• 5+ years in quality assurance or R&D in a manufacturing or chemical environment (plastic film or composites preferred).
• Ability to sit or stand for extended periods of time while working on a computer or conducting meetings.
• Familiarity with experimental design, data analysis, and prototype testing.
• Proven ability to lead teams, resolve quality issues, and communicate effectively across departments.
• Associate degree accepted with extensive QA and lab experience.
• Strong laboratory skills, including familiarity with chemical testing, material evaluation, and experimental design.
• Ability to communicate effectively in person, over the phone, and through written correspondence.
• Experience interfacing with customers for technical evaluations or complaint resolution.
• Skilled in Microsoft Office; ERP experience preferred (Microsoft Dynamics/Navision).
• Experience with quality systems such as ISO and AS9100.
• Working knowledge of standard lab equipment and instruments.
• AA/BS in Chemistry, Materials Science, Engineering, or related applied science field.
• Background in polymer science, composites, or aerospace manufacturing.
• Ability to stand and walk, as well as push, pull, squat, bend, stoop and reach.
• Ability to use manual dexterity for keyboarding, writing, and operating office equipment such as phones, printers, and copiers.
• Strong problem-solving, documentation, and presentation skills.
• Ability to push/ pull and lift/carry up to 50 pounds.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance