Ensure compliance with new resident care protocols
Respond to resident emergency calls in a timely manner
Occasionally lift / carry up to 50 pounds.
Assist residents with their personal care and activities of daily living as assigned and as requested by residents
Perform daily housekeeping tasks as assigned using established procedures and standards
Assure that established infection control practices are maintained
Report all accidents and incidents as soon as possible to supervisor, no matter how minor
Maintain the confidentiality of residents' personal care information
Review and participate in 24 Hour Reports, Daily Logs, Shift Cross-over Reports and verbal reports as needed
Report all resident changes in condition immediately to the Wellness Nurse or Resident Wellness Director
Honor the residents' personal and property rights
Assist residents to and from scheduled programs
Perform laundry duties as assigned
Requirements
cna
high school
cpr
medication license
senior experience
customer service
Must be in company uniform and resident ready at all times
Able to concentrate with frequent interruptions
Able to work under stress and in emergency situations
Able to talk and hear effectively in order to convey messages, instructions and information to residents and team members
Able to stand or walk 75% of the day
Experience working with seniors preferred
Certified Nursing Assistant/Home Health Aid preferred, but not required
Able to work under conditions that require sitting, standing, walking, reaching, pulling, pushing and grasping
Knowledge of customer service principles and practices
High School Diploma or equivalent
Must be able to communicate in a warm, friendly and caring manner
Must possess a passion to work with and around senior citizens
Able to make independent decisions
Be knowledgeable and prepared for emergency situations including disasters, fire and other emergencies
Able to communicate effectively with all levels of management, team members, residents, family members, vendors, referral sources and outside contacts
License / Certificate for Medication Assistance (if applicable) as needed per state regulations preferred
CPR certification / First Aid certification preferred
Benefits
Full Benefits Package & On-Demand Pay available!: This opportunity includes a full benefits package (including medical, dental, and vision insurance, 401(k) with matching, tuition reimbursement, etc, as well as on-demand pay in between paychecks!
CAREER DEVELOPMENT. We reward our associates' outstanding work and assist with career development to help fulfill their dreams!
We've achieved GREAT PLACE TO WORK status SEVEN YEARS IN A ROW.
Training + Development
Information not given or found
Interview process
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Visa Sponsorship
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Security clearance
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Company
Overview
Founded 2012
Year Established
The company was established in 2012 to honor its founders' parents through exceptional senior living communities.
1,669 Units
Luxury Living Units
The company provides 1,669 living units across luxury assisted living and memory care facilities.
15+ Locations
Geographic Expansion
The company has expanded to 15+ locations across the southeastern U.S., reflecting its significant growth.
17 Communities
Development Lead
Under Jeremy Cairns, the company has developed 17 communities from site selection to completion.
Generates revenue through upscale assisted living and specialized memory care services, with a standout focus on tailored environments and programming.
Specializes in residential senior living, particularly assisted living and memory care, combining design excellence with operational expertise.
Known for innovative practices—like behavior-based hiring and core-value name badges—and campaigns such as #WeAreWatercrest that highlight its servant-leader culture.
Distinguished by consecutive Great Place to Work certifications (now eight in a row), reinforcing its commitment to both resident care and associate wellbeing.
Culture + Values
Each associate chooses one core value word displayed on their nametag, regardless of position, to model excellence in service.
Servant Leadership — 'Servant Leader of the Month' recognition across all communities.
Modeling character and personal contributions through the 'We Are Watercrest' campaign (#WeAreWatercrest).
Cultivation of God-given talents to honor seniors and their families.
Development of value-centered leaders who deliver personalized service.
Rigorous behavioral-based interview process to align candidate values with mission and vision.
Associates celebrated for unity, unique contributions, and teamwork.
Environment + Sustainability
Purposeful, biophilic 'LifeBUILT' design focused on security, comfort, health, happiness, and independence.
Implementation of therapeutic environments with natural materials, walking paths, water walls, atriums, and moss walls.
Live Exhilarated™ programming aligned with seven facets of wholeness promoting physical, mental, and social wellness.
Integration of energy-efficient design features in new communities (e.g., purposeful design to minimize travel distances).
Inclusion & Diversity
Behavioral‑based hiring to align values; no disclosed gender ratios or specific DEI targets.
No publicly available DEI strategy or gender statistics found on provided sources.