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Workplace Experience Enabler
Jll
Manage employee experience in a modern office, handling issues, events, and feedback.
9d ago
Intermediate (4-7 years), Junior (1-3 years)
Full Time
Pune/Pimpri-Chinchwad Area
Office Full-Time
Company Size
102,000 Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Architecture
Property Development
Design
Technical Services
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Role
What you would be doing
service tickets
tech rollouts
feedback consolidation
workspace management
financial controls
employee engagement
- Have periodic connects with all point of contact of different business to understand their perspective of service
- Establish direct relationship with the employees working from the office
- Shares observations regarding any misalignment to defined guidelines for using office amenities for (incl. data from housekeeping and engineering teams)
- Consolidate feedback to management team regularly for ongoing improvement implementation
- Respond and close all service tickets and feedbacks within defined SLA
- Single Point of Contact of employees working from office for issues resolution & workspace change within the premises
- Report any concerns or patterns in employee feedback periodically to assistant workspace experience manager
- Drive Client specific initiatives such technology roll-outs, benchmarking, best practices etc.
- Actively encourage an environment that supports teamwork, co-operation, performance excellence and personal success
- Ensure operations are aligned to financial processes and controls are adhered to at all times to achieve good financial management.
- Plan and execute employee engagement events in line with client expectations
What you bring
ms office
adaptability
bachelor’s
communication
1-3 years
hospitality
- Proficient in MS Office suite
- Able to adapt in a fast-paced working environment and versatile in meeting client changing needs and requirements
- Bachelor’s degree/ Degree in Hotel Management, business or other related field;
- Excellent communication verbal and written.
- Experience of 1 - 3 years in hospitality – hotel & aviation Industry / Coworking spaces
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
$20+ billion revenue
Annual Revenue
JLL generated over $20 billion in revenue in 2021, demonstrating strong financial performance.
- Founded over 200 years ago, JLL has become a global leader in real estate services and investment management.
- With a presence in over 80 countries, JLL offers a wide range of services, including property management, advisory, and capital markets.
- JLL manages iconic properties like the Shard in London and works with Fortune 500 companies to optimize real estate portfolios.
- The company is known for its innovative solutions in real estate technology and sustainability.
- Typical projects include large-scale urban developments, corporate relocations, and infrastructure advisory.
- JLL has pioneered the integration of data-driven insights into real estate decision-making.
- The company’s expertise spans across diverse sectors, such as residential, commercial, industrial, and infrastructure.
- Notable for its long-standing history, JLL continues to shape the global real estate landscape.
- Integrity, teamwork and ethics in all of our actions
- Respect for people, their contributions and personal growth
- Customer-driven focus with a commitment to excellence
- Commitment to sustainability and the environment
- Innovation and creativity in everything we do
- Building strong relationships and trust with our clients, partners, and communities
Net Zero 2040
Carbon Target
Aiming to achieve net zero carbon emissions by 2040 through comprehensive sustainability strategies.
50% by 2030
Emission Goal
Reducing carbon emissions from managed buildings by 50% by 2030.
10% by 2025
Water Efficiency
Aiming for a 10% reduction in water usage per square foot by 2025.
100% Renewable
Energy Source
Targeting 100% of energy from renewable sources for managed properties by 2030.
- Implementing green building certifications for managed properties, such as LEED and BREEAM
- Assisting clients in reducing their carbon footprint by optimizing building operations and energy use
40% Gender Representation
Target for Senior Leadership
Aim to achieve 40% gender representation in senior leadership roles by 2025.
35% Women in Workforce
Global Workforce Composition
Currently, women make up 35% of the global workforce, with efforts focused on increasing their presence in leadership.
- Dedicated programs for advancing women’s leadership and mentorship.
- Partnerships with external organizations to promote gender equality in real estate.
- Ongoing efforts to foster an inclusive work environment for employees of all backgrounds.
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