Lobby Ambassador at Jll in San Francisco, CA | Kablio
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Lobby Ambassador
Jll
JLL provides professional services in real estate and investment management worldwide.
Deliver exceptional guest experiences and support services in a corporate lobby.
4 days ago ago
Junior (1-3 years)
Full Time
San Francisco, CA
Office Full-Time
Company Size
102,000 Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Architecture
Property Development
Design
Technical Services
+2 more
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
+18 more
Role
Description
wayfinding
facilities coordination
meeting support
client liaison
guest experience
visitor engagement
Serve as a resident expert on local cuisine, hotels, attractions, and upcoming events to enhance guest experiences
Connect with clients, customers, and support teams to proactively identify needs and deliver creative solutions
Act as central point of contact for campus information, wayfinding, and activity coordination
Coordinate with internal facilities management teams to facilitate hospitality-focused service delivery across all departments
Regular walking throughout the facility to engage with customers and guests
Engage visitors, employees, and callers in a warm, helpful manner while maintaining visible presence throughout the workplace
Provide meeting support, reception services, and personal assistance as needed
Enthusiastically welcome guests, anticipate their needs, and assist with arrivals, departures, and office orientations
Requirements
microsoft office
customer service
multi-tasking
communication
event coordination
facilities management
Experience in corporate hospitality or workplace services environment
Experience with workplace technology platforms and information systems
Knowledge of local area attractions, dining, and entertainment options
Experience with mail services and administrative support functions
Standing for extended periods during guest interactions and reception duties
Familiarity with facilities management operations and service coordination
Multi-tasking in fast-paced setting with shifting daily priorities
Excellent verbal and written communication skills
Additional language skills to serve diverse clientele
Professional demeanor with confidence and responsiveness in customer service situations
Ability to lift and carry items related to mail services and meeting support
Flexibility and positive attitude when managing changing priorities
Background in event coordination or meeting support services
Strong interpersonal skills with passion for creating exceptional guest experiences
Minimum 2-3 years of customer service or hospitality-related experience
Working knowledge of Microsoft Office suite (Teams, Excel, PowerPoint, Word, Outlook)
Proven ability to multi-task and prioritize while maintaining accuracy and service quality
Benefits
Professional office environment with frequent interpersonal interaction
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
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Company
Overview
$20+ billion revenue
Annual Revenue
JLL generated over $20 billion in revenue in 2021, demonstrating strong financial performance.
Founded over 200 years ago, JLL has become a global leader in real estate services and investment management.
With a presence in over 80 countries, JLL offers a wide range of services, including property management, advisory, and capital markets.
JLL manages iconic properties like the Shard in London and works with Fortune 500 companies to optimize real estate portfolios.
The company is known for its innovative solutions in real estate technology and sustainability.
Typical projects include large-scale urban developments, corporate relocations, and infrastructure advisory.
JLL has pioneered the integration of data-driven insights into real estate decision-making.
The company’s expertise spans across diverse sectors, such as residential, commercial, industrial, and infrastructure.
Notable for its long-standing history, JLL continues to shape the global real estate landscape.
Culture + Values
Integrity, teamwork and ethics in all of our actions
Respect for people, their contributions and personal growth
Customer-driven focus with a commitment to excellence
Commitment to sustainability and the environment
Innovation and creativity in everything we do
Building strong relationships and trust with our clients, partners, and communities
Environment + Sustainability
Net Zero 2040
Carbon Target
Aiming to achieve net zero carbon emissions by 2040 through comprehensive sustainability strategies.
50% by 2030
Emission Goal
Reducing carbon emissions from managed buildings by 50% by 2030.
10% by 2025
Water Efficiency
Aiming for a 10% reduction in water usage per square foot by 2025.
100% Renewable
Energy Source
Targeting 100% of energy from renewable sources for managed properties by 2030.
Implementing green building certifications for managed properties, such as LEED and BREEAM
Assisting clients in reducing their carbon footprint by optimizing building operations and energy use
Inclusion & Diversity
40% Gender Representation
Target for Senior Leadership
Aim to achieve 40% gender representation in senior leadership roles by 2025.
35% Women in Workforce
Global Workforce Composition
Currently, women make up 35% of the global workforce, with efforts focused on increasing their presence in leadership.
Dedicated programs for advancing women’s leadership and mentorship.
Partnerships with external organizations to promote gender equality in real estate.
Ongoing efforts to foster an inclusive work environment for employees of all backgrounds.
Articles
JLL Careers
JLL Projects
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