Branch Manager - Oklahoma/Arkansas

Description

• Growth: Grow the branch through collaborating with the sales and operations team to secure new customers and specialty work.
• Build long-term sustainable partnerships with the client at each location
• Review financial performance regularly to forecast spend and course correct when necessary
• Ensure all sites are properly documenting employee onboarding, badging, safety, job training and performance management issues
• Work directly with client and internal teams to ensure billing and collections are processed in a timely manner
• Partner with local and national 3rd party vendors and suppliers for onsite material, supplies and equipment (ordering, pricing, repair, testing out new products)
• Drive and promote a strong safety culture; reinforce ABM and client safety programs
• Prepare and develop financial and operational reports weekly and monthly
• Financial Acumen: Oversee financials, budgets, and profitability, ensuring the company's financial health.
• Proactively create consistent and effective operational processes and see them through to implementation
• Customer Intimacy: Establish and nurture a high-level of customer intimacy by delivering exceptional services and being the trusted advisor
• Develop site specific performance standards and ensure portfolio wide standards are being met
• Ensure cost control levers and metrics are in place to proactively monitor overall spend to monthly budget
• Grow the branch by direct selling to new and existing clients, and partnering with sales team.
• Effectively address all client related communications in real time with a sense of urgency (emails, phone calls, requests)
• Team Leadership: Build and empower a high-performing team, fostering a collaborative and results-oriented environment.
• Understand and comply with ABM policies and procedures
• Negotiate modifications to compensation or staffing plans based on site specific needs, market conditions and client driven initiatives
• Represent ABM through being active in related industry groups (ie BOMA) and related events.
• Be responsible for the delivery and execution of all contracted services within the region
• Properly escalate issues that could impact local or national perceptions of ABM as a preferred facility services provider
• Continuously monitor the overall performance of each site and make appropriate changes to improve performance
• Consistently travel to and visit each site within the region and participate in frequent, regular onsite meetings with clients
• Work closely with site managers to develop their operational knowledge and management capabilities
• Ensure each site is conducting formal quality checks and inspections according to plan

Requirements

• Possess deep knowledge of the operation at each site (contract, scope of work, building type, client nuances, local market conditions)
• Experience in commercial office buildings, warehouses, distribution centers, manufacturing and facility engineering environments is a plus
• Proficient in Microsoft Office
• Must maintain a valid State issued driver’s license
• Minimum of 7 - 10 years of management experience in related industries
• Approx 50% travel and able to travel by car to sites within branch
• Bachelor’s degree preferred or equivalent military experience
• Previous custodial experience desired
• Must have working knowledge of OSHA safety standards and regulations
• Strong P&L experience in a multi discipline facility services environment.
• Excellent organizational skills and attention to detail
• Minimum of 7 -10 years in facility services or building management (multi-site locations preferred)

Benefits

• Extended travel outside of branch (10%)

Training + Development

Interview process

Visa Sponsorship

Security clearance