Operations Admin Support Officer

You’ll take on the role as Technical/Operations Support Officer, balancing day-to-day technical and administrative tasks with hands-on operational support. Your work will involve customer phone and email support, preparing job documentation, conducting internal compliance checks, coordinating inventory, and supporting technical processes. You’ll collaborate closely with the Operations Manager and the broader team, balancing admin, technical support and warehouse coordination.

● Enjoy helping others - whether it’s customers, the team or external partners

● Make objective decisions - you value data driven decision making and use practical logic

● Bring a steady attitude, managing routine and unexpected issues with focus

● Able to communicate clearly, from straightforward emails to more complex instructions

● Comfortable with structure, knowing when to follow set processes and when to adapt to solve challenges

● Naturally organised - you manage multiple tasks simultaneously while maintaining strong attention to detail

Here, your well-rounded skills in technical, operations and admin support mean you’ll have variety in your day and a direct impact on the team’s success.

Every day you will have the satisfaction of knowing that you have been instrumental in provided caregivers the tools they need to best serve their communities

• $60k+ plus super
• 8am–4pm, Monday to Friday in Cleveland.