Baker Hughes
Provides innovative solutions for energy, industrial, and infrastructure sectors globally.
Coordinate customer projects, installations, maintenance contracts, and support stakeholders.
4 hours ago
Junior (1-3 years), Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
United Kingdom
Office Full-Time
Company Size
68,000 Employees
Service Specialisms
Engineering
Consulting
Project Management
Construction services
Technical Services
Design
Sector Specialisms
Energy
Industrial
Subsea
Pipeline
Turbomachinery
Process
Infrastructure
Maintenance
Role
Description
erp systems
data analysis
project scheduling
contract management
customer support
stakeholder coordination
In this role you will coordinate customer interactions and support the delivery of installation and maintenance contracts, working closely with customers, engineers, suppliers, and internal teams to ensure planning accuracy, strong communication, and efficient project execution.
- Manage installation and maintenance contracts for key accounts.
- Resolve customer issues via phone, email, and in‑person interactions.
- Plan jobs, projects, and after‑sales contract activities.
- Oversee stock and service‑parts demand.
- Support engineers, subcontractors, and suppliers throughout delivery.
- Maintain and update project schedules and resource plans.
- Ensure contractual obligations, processes, and deadlines are met.
- Prepare reports, documentation, and customer‑feedback summaries.
- Coordinate projects, customers, and stakeholders effectively.
- Provide customer support and communication throughout the project lifecycle.
- Utilize ERP systems for data entry, analysis, and reporting.
- Analyze data to inform planning and decision‑making.
Requirements
organization
multitasking
workload
detail
data management
- Demonstrate strong organizational, workload‑management, and multitasking skills.
- Exhibit meticulous attention to detail and high‑quality data management.
Benefits
The position offers flexible working patterns, including flexible hours to match personal productivity, and a supportive culture that values employee well‑being, development, and authentic contribution.
Baker Hughes invests in the health and well‑being of its workforce, offers contemporary work‑life balance policies, private medical care, life insurance, disability programs, tailored financial programs, and a range of additional elected or voluntary benefits.
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
1907-founded
Year Established
The company has over a century of experience in the energy and industrial sectors.
120+ Countries
Global Presence
Operates across a wide range of industries and regions worldwide.
- Specializing in oil and gas exploration, drilling, and production, the company has a history of pioneering new technologies.
- Notable for innovations like the world's first automated drilling system, the company has been at the forefront of optimizing energy operations.
- The company is integral to major global projects, from large-scale energy exploration to developing critical infrastructure.
- Has built a reputation for solving complex challenges, with a focus on safety, efficiency, and sustainability.
- In recent years, the company has expanded its portfolio to include digital solutions, automation, and advanced analytics.
- Has contributed significantly to global energy transitions, developing cutting-edge solutions for energy efficiency and sustainability.
Culture + Values
- Act with integrity, responsibility and compliance every day
- People First, Energy Forward
- Eight Behaviors – aligning core values to HOW we work
- Empower employees to drive sustainable practices
- Promote leadership & professional development through initiatives like career weeks and individual development plans
Environment + Sustainability
29.3% Reduction
Emissions Reduction
Absolute reduction in scope 1 and 2 emissions compared to 2019 baseline.
50% Target
Emissions Target
Interim emissions reduction target of 50% by 2030, building toward net-zero by 2050.
34.2% Share
Renewable Electricity
Increase in renewable/zero-carbon electricity share of total site electricity since 2019.
$0.8B Orders
Low-Carbon Solutions
Revenue from orders in new energy portfolio, including carbon capture, hydrogen, and geothermal technologies.
- Renewable/zero-carbon electricity used at ~12% of global sites (88 locations).
- 13.8% reduction in total waste since 2022.
- 51.5% reduction in hazardous waste since 2022.
- Recycling rate increased from 25.5% (2022) to 32.6% (2024).
- 16.5% reduction in total water withdrawal since 2022.
- 43.1% reduction in chemical spills since 2022.
- 100% of sites assessed for biodiversity risks; 199 near protected areas.
- 560 emissions life-cycle assessments in 2024; total nearly 1,000 LCAs.
Inclusion & Diversity
150+ Nationalities
Global Workforce Diversity
The company employs individuals from over 150 different nationalities, reflecting a highly global team.
79% Non-US Employees
Geographic Distribution
Nearly 80% of the workforce is located outside the United States, emphasizing global reach.
14.2% Women in STEM
Gender Representation in Key Roles
Women make up 14.2% of employees in science, technology, engineering, and mathematics roles.
38.3% People-of-Color in US
US Diversity Metrics
People of color represent 38.3% of the US workforce, showing progress toward equity.
- Women representation increased 0.4 pp year-over-year to 19.5%
- Inclusion index scored 70.0%; culture index 66.0%
- Total attrition reduced from 12.0% to 10.2%; voluntary attrition from 8.6% to 7.0%
- ~10,000 external hires; 22.9% women
- Average 22 hours of learning per employee
- 1,252 completions of new sustainability modules; 32 live inclusive-leadership sessions
- 68.4% of employees received performance/career-development reviews
- 15.5% of employees in ERGs (+12.2% YoY)
- $410 million spent with diverse suppliers and small businesses
- Global Parental Leave: minimum 18 weeks at full base pay for primary parent, gender-neutral