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Room Attendant
Highgate
Highgate is a global investment and hospitality management firm focused on creating value in real estate.
Maintaining clean and attractive guestrooms in a hotel while providing attentive and efficient service to guests.
22d ago
Junior (1-3 years)
Full Time
Fort Wayne, IN
Onsite
Company Size
2,000 Employees
Service Specialisms
Hospitality
Real Estate Investment
Asset Management
Property Development
Hotel Management
Investment Management
Sector Specialisms
No specialisms available
Role
What you would be doing
room cleaning
stock supplies
report repairs
lost & found
hallway cleaning
guest satisfaction
Remove all trash and dirty linen from guestrooms and hallways.
Replenish chemical bottles.
Thoroughly clean guestrooms according to standards.
Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
Restock housekeeping cleaning cart for next day's use.
Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
Ensure overall guest satisfaction.
Handle items for “Lost and Found” according to the standards.
Keep all hallways, public areas and closets clean, neat and vacuumed
Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
What you bring
effective communication
high school diploma
physical stamina
customer service
service orientation
problem solving
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Ability to stand during entire shift.
High School diploma or equivalent and/or experience in a hotel or a related field preferred.
Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
hotel may conduct background checks on candidates as part of the hiring process
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