Service Desk Analyst - Dynamic Energy, Temp at Dynamic Energy in Philadelphia, PA | Kablio
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Service Desk Analyst - Dynamic Energy, Temp
Dynamic Energy
Full‑service solar, storage & EV charging provider integrating design, finance, build & maintenance.
Provide desktop support and IT services for Dynamic Energy.
6 days ago ago
Experienced (8-12 years), Intermediate (4-7 years)
Full Time
Philadelphia, PA
Office Full-Time
Company Size
154 Employees
Service Specialisms
Engineering Procurement and Construction
Financing
Asset Management
Energy Storage
Electric Vehicle Charging Solutions
Sector Specialisms
Commercial Solar
Residential Heating
Heating & Cooling Systems
Emergency Power Generators
Energy Efficiency Retrofits
Building Sustainability
EV Charging Infrastructure
Electrical & Instrumentation
+17 more
Role
Description
sharepoint admin
desktop support
mobile troubleshooting
user orientation
hardware support
SharePoint - site creation, administration, and troubleshooting
Responding and resolving desktop support inquiries via our ticketing system, email, or phone. (ServiceNow)
Mobile Device/Tablet - troubleshooting, upgrading and setup assistance
Conduct User IT Orientation to go over resources and services
Hardware Support - troubleshooting, reimaging, and building client machines
Requirements
active directory
asset management
windows 10
office365
cisco webex
communication
Active Directory Administration - user accounts, security groups
Familiarity with Lenovo ThinkPad laptops and Dell OptiPlex desktops
Excellent communication skills are a must (face-to-face, written, and telephone)
Good organizational skills, able to handle projects and prioritize tasks as they present themselves
Able to work flexible and weekend hours
Able to follow direction, work with the team, and work independently
Understanding of Asset Management systems such as LANDesk or SCCM
Software Support - troubleshooting, installing, upgrading, and removing applications. (Windows 10, Office365)
Unified Communications - Cisco Webex, Call Manager, MS Teams administration and troubleshooting
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
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Company
Overview
Over 400 MW Developed
Solar Capacity
Reflects the company's significant contribution to solar energy development across various projects.
150 MW Constructed
Active Solar Projects
Demonstrates the company's ability to successfully deliver and implement large-scale solar infrastructure.
Privately owned until becoming a wholly owned subsidiary of Pattern Energy, bolstering its financial backing.
Completes turnkey commercial and utility projects—spanning rooftop, ground-mount solar, battery storage, and EV charging.
Combines in-house teams of engineers, financiers, interconnection experts, and project managers to streamline delivery.
Typical clients include commercial, institutional and landowner partners seeking cost savings and reliable energy assets.
Noteworthy for merging technical expertise with financial advisory to optimize ROI and cash flow for customers.
Operates across multiple U.S. regions with regional offices in California, Texas, Colorado, and headquarters in Pennsylvania.
Culture + Values
Collaboration: We embrace teamwork, communication, and open relationships.
Innovation: We push boundaries and focus on continuous improvement.
Customer Focus: Our customers’ success drives our priorities and actions.
Integrity: We maintain the highest standards of honesty and transparency in all our operations.
Accountability: We take ownership and responsibility for our actions and results.
Environment + Sustainability
2030 Goal
Net Zero Emissions
The company aims to achieve net zero emissions by the year 2030, demonstrating a strong commitment to climate action and sustainability.
Committed to sustainable energy solutions that reduce environmental impact.
Implementation of energy-efficient technologies and solutions in all operations.
Prioritizing renewable energy sources and minimizing carbon footprint.
Inclusion & Diversity
Gender parity in leadership roles.
Commitment to creating an inclusive workplace with equal opportunities for all.
Implementation of inclusive hiring practices aimed at increasing diverse talent.
Articles
Services
Engineering Procurement and Construction
Our Story (Blog Posts)