Liaise with account managers to ensure the collation and implementation of system requirements required for each individual service contract area.
Service contracts operational lead developing CAFM / CMMS, including operational requirements for all areas of the business.
Ensure the provision of weekly, monthly and adhoc reports for all internal and external customers as required.
Development and implementation of Service Desk Operational Visual Dashboards.
Carry out meetings/1-2-1s/appraisals/IDPs.
Implement procedures and change processes to suit business needs as and when required.
Ensure effective written and verbal communication of all critical operational issues where required.
Organise and prioritise work to maximise efficiency and achieve deadlines.
Building Fabric Maintenance
Manage the Group F Gas Administration team to ensure full F Gas Compliance.
365 integration lead for all contracts
Representing the company in a professional and competent manner at all times and develop strong working relationships with colleagues and clients.
Liaison between IT & Finance for all contracts needs
Develop processes to ensure that standards and procedures are always maintained.
The management, development, motivation of their team of direct reports including the assessment and monitoring of job performance and where necessary, facilitating the company disciplinary and/or grievance procedure in conjunction with the Human Resources Department.
Play an active role in the mobilisation of any new contracts.
Training of all CAFM / CMMS and Service Desk Visual Dashboard to all service contract areas.
Plan & Manage Weekly Internal Contract Managers Meetings
In conjunction with senior management, play a part in identifying, developing & implementing any new IT solutions for all service contracts.
Play an active role in bid team for new clients & the retention of contracts with current clients.
Requirements
cafm
nvq
hnd/hnc
10+ years
driving licence
communication
Technical Skills
Current Full driving licence essential
NVQ/C&G Based Qualification
Good Presentation Skills
Suitable Maths & English qualification
HND, HNC or Others
CAFM / CMMS Reporting
Minimum of 10 Years’ experience, post apprenticeship
Multi Discipline
UK & NI travel required
Customer Perception
Good communication skills (written and verbal)
Complex CAFM / CMMs Systems
GCSE or equivalent
Commercial / Supermarket experience
Benefits
Centralised Office Support Functions
Air Conditioning
Time Served Apprenticeship
Approved Training Program
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Specializing in delivering comprehensive services for both public and private sector clients, works across multiple sectors including buildings, infrastructure, and energy.
With a history rooted in reliability and technical expertise, manages projects of varying scales and complexity.
Diverse portfolio includes projects from residential developments to large-scale commercial and industrial works.
Stands out for its integrated approach, offering services in design, construction, and maintenance, ensuring projects are delivered on time and within budget.
Known for innovation, leads in sustainable building solutions and forward-thinking engineering techniques.
Thrives on tackling challenges and pushing the boundaries of engineering excellence.
Culture + Values
We are committed to delivering high-quality services that exceed our customers' expectations.
We operate with integrity, respect, and professionalism at all times.
We foster a collaborative work environment where innovation and creativity thrive.
We promote a culture of continuous learning and development to ensure the growth of our employees.
We focus on providing a safe and supportive work environment.
Environment + Sustainability
Actively reduces energy consumption and waste through sustainable practices.
Utilizes energy-efficient technology and low-carbon solutions in all projects.
Enhances sustainability through comprehensive environmental management systems.