Field Service Representative
Hitachi Energy Ireland Limited
Field service work installing, maintaining, troubleshooting high‑voltage substation equipment.
19 days ago ago
$81,200 - $158,600
Intermediate (4-7 years), Junior (1-3 years)
Full Time
Connecticut, United States
Field
Company Size
38,000 Employees
Service Specialisms
Service & Consulting
Install & Commission
Train & Develop
Assess & Secure
Parts & Maintain
Upgrade, Repair & Extend
Service Agreements
Asset & Work Management
Sector Specialisms
Utility
Industry
Transport
Infrastructure
Energy
Renewable Energy
Grid Automation
Digital Systems & Services
Role
What you would be doing
field leadership
installation commissioning
electrical testing
customer engagement
compliance management
troubleshooting
- Lead field service projects and direct on-site crews; provide technical direction and clear status/reporting.
- Deliver services both on-site and remotely as needed to meet customer SLAs.
- Execute installation, commissioning, maintenance, and repair activities on high-voltage substation equipment—either Generator Circuit Breaker or Air-Insulated Switchgear (or similar)—in the field and at customer sites.
- Perform electrical testing/diagnostics and support outage & construction activities in substations.
- Engage with customers to anticipate needs and surface service or modernization opportunities that drive uptime and performance.
- Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.
- Troubleshoot and resolve electrical/mechanical failures; implement corrective and preventive actions to avoid repeat issues.
- Recommend product/process improvements by feeding structured field insights to engineering and service teams.
- Document work thoroughly, including test results, as-found/as-left conditions, and safety checks.
What you bring
leadership
ms office
substation
2-5 years
engineering
test software
- Demonstrated leadership coordinating/leading field crews and contractors.
- Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.
- Proficiency with MS Office and test-equipment software; valid U.S. driver’s license; willingness to travel extensively (up to ~80%) across North America (U.S., Canada, Mexico).
- Hands-on experience with substation construction, electrical testing, and high-voltage apparatus (either technology); exposure up to 800 kV is a plus.
- 2-5 years of proven experience in technical field service work.
- Technical diploma/degree in Electrical or Mechanical Engineering (or equivalent) preferred. Trade education and experience in Industrial Mechanic and Electrical fields will be considered.
- Strong electrical and mechanical aptitude; able to diagnose and resolve issues with minimal assistance.
- Work-Life: Enhanced leave programs (FMLA, Military Service Leave, Maternal, Paternal, adoption, vacation, and holiday).
- Employee Engagement and Development: Employee Resource Groups (depending on location), tuition reimbursement program, on-demand learning platforms.
- Financial Wellbeing: Employer sponsored pension - 401(k) Program with generous company match and contribution, Life/AD&D Insurance, disability insurance
- Family Care: Life and Family (Legal, pet, auto, home, identity theft, etc.), special needs support, and adoption assistance
- Health Care: medical, dental, vision, etc.
Information not given or found
Interview process
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Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
96% Renewables Integration
Clean Energy Solutions
Ensures that more than 96% of their projects involve renewable energy integration, supporting the transition to cleaner power systems.
99% Uptime
Grid Reliability
Achieves 99% uptime in their energy grid solutions, ensuring consistent and reliable power distribution.
700+ Charging Stations
EV Infrastructure Expansion
Deploys over 700 electric vehicle charging stations globally, driving EV adoption and supporting sustainable transportation.
- Leads in energy management with pioneering technologies.
- Focuses on renewable energy to drive cleaner and efficient power systems.
- Provides solutions across energy generation, transmission, and distribution.
- Operates in sectors including wind, solar, utilities, and transportation infrastructure.
- Innovates in industrial automation with cutting-edge energy optimization systems.
- Involved in electrifying remote regions for improved energy access.
- Employs digital tools for data-driven grid improvements and performance enhancement.
- Harmony (Wa): embracing and respecting the unique qualities of our diverse employees, engaging in open discussions and uniting efforts once consensus is reached
- Sincerity (Makoto): acting with ownership, honesty and integrity; addressing matters sincerely and learning from failures
- Pioneering Spirit (Kaitakusha‑seishin): exploring uncharted territory with innovative approaches and taking on new challenges
- Open collaboration and customer focus: co-creating solutions through global teaming to deliver customer success and societal progress
- Culture of innovation: pushing boundaries, breaking records, evolving to meet today’s challenges with purpose-driven innovation
100% Fossil‑Free Electricity
CO₂ Reduction Achievement
100% fossil-free electricity in own operations reduces CO₂e by over 175,000 metric tons annually compared to 2019 levels.
80% Emissions Reduction
Scope 1+2 Emissions Target
Aim to reduce absolute Scope 1+2 emissions by 80% and Scope 3 emissions intensity by 55% by 2030.
Top 5% EcoVadis Rating
Sustainability Performance
Received EcoVadis gold rating in 2024, placing the company in the top 5% of over 130,000 assessed companies.
1,000Mt Avoided Emissions
Global Climate Contribution
Aim to contribute to avoiding 1,000 million metric tons of emissions through various sustainability initiatives.
- Net‑zero target by 2050 with Science Based Targets initiative (SBTi) validation (Feb 2024)
- Achieve carbon‑neutral own operations by 2030
- CDP climate score: A‑ in 2023
- Accelerate clean energy transition: focus on climate, circular economy (5R principles), biodiversity and ecosystems
- Increase renewable‑enabled GW and improve service lifecycle value creation index annually
45k+ Employees
Global Workforce
The company employs over 45,000 individuals from 150 different nationalities across 60+ countries, showcasing extensive global diversity.
25% Women Target
Workforce Representation
Aiming to have 25% of its employees and managers identify as women by the year 2025, reflecting a commitment to gender diversity.
500+ Colleagues
Leadership Development
Over 500 employees from 28 nationalities across 10 countries have engaged in a leadership development framework to foster inclusive growth.
~9-10 yrs Tenure
Employee Tenure
Employees maintain an average tenure of approximately 9 to 10 years, indicating a stable and experienced workforce.
- Endorsed a global DEI strategy focused on diversity, equity, and inclusion across operations.
- Incorporates leadership pillars ensuring DEI is integrated into hiring, growth, and development strategies.
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