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Lanes Group

Tankering Planner

Company logo
Lanes Group
Specialist UK infrastructure firm delivering drainage, wastewater, rail and utility network services.
Coordinating and planning non-hazardous liquid tankering operations across regions, serving as main contact for clients and stakeholders.
12d ago
£30,000 - £33,000
Junior (1-3 years)
Full Time
Colnbrook, England, United Kingdom
Field
Company Size
2,200 Employees
Service Specialisms
Drainage services
Wastewater utility services
Emergency drainage repairs
Blockage removal
Drain rehabilitation
Sewer renewal
CCTV drainage surveys
No‑dig pipe rehabilitation
Sector Specialisms
Drainage
Sewer
Septic Tank
Wastewater
Water Utilities
Gas Supply Networks
Rail Sector
Commercial
Role
What you would be doing
job updates
spreadsheet maintenance
compliance reports
sla tracking
client requests
inbox management
  • Update the job details in Big Change / Ortec based on new information or feedback.
  • Ensure all planning, job, and locations spreadsheets current and accurate.
  • Update compliance reports and speak to relevant management for any failings.
  • Capture and log all customer and contractor communications.
  • Coordinate with drivers to confirm dispatch times, routes and availabilities.
  • Track Tankering departure timings via samsara.
  • Escalate unresolves backlogs to relevant managers.
  • Monitor and respond to reactive work requests and escalations.
  • Capture and log changes to job details, site notes and client feedback.
  • Maintain shared inboxes with timely responses and organised records.
  • Review and assign client requests promptly via Big change / Ortec.
  • Maintain live operative locations spreadsheets for accurate deployment.
  • Record downtime, delays and reasons for missed SLAs
What you bring
planning/logistics
microsoft 365
multitasking/prioritizing
networking/relationships
  • Experience in a planning or logistics role
  • Proficient in Microsoft 365
  • Ability to multitask and prioritize
  • Interpersonal, relationship-building and networking skills
Benefits
  • Company pension
  • 23 Days holiday including Bank Holidays
  • Close jobs on Big Change if not carried out by drivers.
  • Training and progression opportunities
Training + Development
Information not given or found
Company
Overview
1992
Year of Establishment
Founded as a small family drainage firm in Leeds.
250m
Fatberg Clearance
Cleared London’s 250 m fatberg, showcasing engineering expertise.
£215M
Annual Turnover
Exceeds £215 million in revenue, backed by advanced technology and vehicles.
  • It grew through strategic acquisitions and expansion into new service areas.
  • It secured major contracts with Thames Water and Southern Water, handling citywide sewer maintenance.
  • Its work spans large‑scale infrastructure including railway drainage on Crossrail and UV trenchless sewer relining on UK motorways.
  • Today, it operates a national network of depots, utility hubs and specialist divisions like Lanes‑i, Sapphire and AQS.
Culture + Values
  • Safety is our number one priority.
  • We value people and treat them with respect and fairness.
  • We foster a culture of collaboration, innovation, and accountability.
  • We are committed to continuous improvement and operational excellence.
  • We embrace diversity and inclusion in our teams and operations.
  • We act with integrity and transparency in all our dealings.
  • We invest in the development and well-being of our employees.
Environment + Sustainability
2035
Net Zero Commitment
Pledges to achieve Net Zero emissions by 2035.
  • Reduction of carbon emissions through fleet modernization and sustainable practices.
  • Implementation of sustainable water management solutions across various projects.
  • Introduction of green technologies in operations to reduce environmental impact.
  • Use of renewable energy sources where possible, including solar-powered systems.
  • Continuous monitoring and reporting of environmental impact to ensure alignment with sustainability goals.
Inclusion & Diversity
  • A culture of inclusion is promoted, valuing diverse perspectives.
  • Efforts are focused on increasing gender diversity across all levels.
  • Active recruitment efforts ensure a diverse and representative workforce.
  • Processes are in place to monitor and improve gender balance within senior management and technical roles.
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