Supplier Quality Engineer

Description

The Supplier Quality Engineer (SQE) is responsible for driving continuous improvement across the supply base, ensuring compliance with ISO standards, and delivering measurable improvements in supplier quality and customer satisfaction. This role works closely with suppliers and internal stakeholders to resolve non‑conformances, manage corrective actions, and strengthen quality systems. The position is eligible for a hybrid work arrangement, based in London, ON or Guelph, ON, with three or more days per week on site.

The SQE also serves as an expert for the Electronic Document Management System (EDMS), ensuring that controlled documents meet ISO and regulatory requirements, maintaining QMS training records and visual management, and driving continuous improvement of QMS processes using structured problem‑solving methods.

• Driving measurable improvements in supplier quality and customer satisfaction.
• Collaborating across engineering, operations, and supply chain to solve complex quality challenges.
• Contributing to a safer, more sustainable future by ensuring the highest quality standards in water treatment solutions.
• Collecting and analyzing supplier quality data to identify trends and improvement opportunities.
• Partnering directly with suppliers to define and implement corrective action plans.
• Reviewing supplier manufacturing processes and leading process improvement initiatives.
• Conducting supplier inspections and audits per Inspection Test Plans (ITPs).
• Managing third‑party inspection agencies and contract source inspectors.
• Leading resolution of customer complaints (CCs) and internal non‑conformances (NCs).
• Supporting Operations, Engineering, Supply Chain, Customer Service, Sales, and Field Service teams with ISO 9001:2015 compliance.
• Presenting supplier quality metrics and analysis to support daily management and leadership reporting.
• Acting as an expert for the Electronic Document Management System (EDMS).
• Ensuring controlled documents meet ISO and regulatory requirements.
• Maintaining QMS training records and visual management.
• Driving continuous improvement of QMS processes using structured problem‑solving methods.

Requirements

The essential requirements for the position include a bachelor’s degree in engineering or equivalent technical experience, four to five years of supplier quality engineering experience in an ISO‑certified environment, and strong knowledge of ISO 9001:2015 and quality management systems.

Candidates must demonstrate proficiency in statistical data analysis and root‑cause methodologies, have cross‑functional experience with engineering, manufacturing and supply chain, possess strong written and verbal communication skills, and be willing to travel 30‑40% across North America; ASQ certification is preferred.

• Bachelor’s degree in Engineering or equivalent technical experience.
• 4–5 years of experience in Supplier Quality Engineering within an ISO‑certified environment.
• Strong working knowledge of ISO 9001:2015 and Quality Management Systems.
• Demonstrated proficiency in statistical data analysis and root cause methodologies.
• Experience working cross‑functionally with Engineering, Manufacturing, and Supply Chain.
• Strong written and verbal communication skills.
• Willingness and ability to travel 30–40% across North America.
• ASQ certification preferred.

Benefits

The compensation range for this role is $75,000‑$90,000 USD per year, with eligibility for bonus pay, and a comprehensive benefits package that includes paid time off and medical, dental, and vision insurance for eligible employees.

Note that compensation is not considered wages or earned until vested and determinable, and any bonuses, commissions, benefits, or other forms of compensation remain at the Company’s sole discretion in accordance with law.

Training + Development

Interview process

Visa Sponsorship

Security clearance