Description

The New Home Counselor role in the Arizona market is a full‑time, multi‑community sales position dedicated to supporting prospective buyers. Counselors lead buyers through roadmap presentations and virtual demonstrations of Oakwood communities, answer questions, overcome objections, and secure sales contracts while ensuring overall buyer satisfaction.

Key responsibilities include regular follow‑up with buyers, addressing concerns throughout the purchase process, participating in community team activities, and self‑prospecting realtor and referral networks. Counselors also focus daily on key success drivers, report progress, and adopt new technologies such as the HubSpot CRM system.

• Lead prospective buyers through roadmap presentations and virtual demos of Oakwood Homes and communities.
• Answer buyer questions, overcome objections, and secure sales contracts.
• Maintain buyer satisfaction with regular follow‑up and address concerns throughout the purchase process.
• Participate in community team activities and collaborate with partners.
• Track daily key success drivers and report progress toward closing sales.
• Utilize HubSpot CRM and other technology tools to manage leads and sales activities.

Requirements

The ideal candidate possesses exceptional customer service and communication skills, is self‑motivated, detail‑oriented, and able to multitask and prioritize effectively. Proficiency in MS Office, strong verbal and written abilities, and the capacity to work independently under pressure while maintaining a positive attitude are required, along with the ability to lift up to 25 pounds and maintain punctual attendance.

• Self‑prospect realtor and referral networks to generate new leads.
• Provide exceptional customer service and clear communication, both verbal and written.
• Demonstrate self‑motivation, detail orientation, and the ability to multitask and prioritize.
• Proficient in MS Office (Word, Excel, Outlook) and comfortable learning new systems.
• Work independently, meet deadlines, and maintain a positive attitude under pressure.
• Meet physical requirements such as lifting up to 25 lb and maintaining punctual attendance.

Benefits

Oakwood Homes lives by five core values: Earn Trust, Do Good, Drive Change, Be A Home, and Open Doors. These values guide the company’s focus on collaboration, equity, technological advancement, sustainability, and creating a supportive environment where employees feel a sense of belonging and work‑life balance.

Oakwood offers a comprehensive benefits package that includes medical, dental, vision, FSA accounts, 401(k), life insurance, short‑ and long‑term disability, EAP, paid time off (vacation, sick, holidays, parental leave, etc.), and a home‑purchase discount. The position provides a base salary of $30,000 annually with eligibility for additional sales commission, and the company is an equal‑opportunity employer.

• Receive comprehensive benefits: medical, dental, vision, 401(k), life insurance, disability, EAP, paid time off, and home‑purchase discount.
• Earn a base salary of $30,000 annually plus eligibility for sales commission.

Training + Development

Interview process

Visa Sponsorship

Security clearance