Sales Counter Associate

Description

• Assist in determination of parts & supplies requirements with customers, selling parts & supplies and providing order processing services.
• Maintains excellent customer relations at all times.
• Open, close and manage rental contracts
• Regularly required to stand, walk, reach with hands and arms, grasp or pull and lift objects.
• Serve & assist customers and service department in a very professional manner, keeping their needs in mind while also operating with the company’s best interests in mind.
• Operate within all parts & supplies policies and procedures of the company.
• Present merchandise to customers with professional selling techniques.
• Help in shipping and receiving parts & supplies. All orders should be binned promptly and accurately and be kept clean and orderly.
• Maintain a clean in-store display and merchandise sales area
• Operate as a facilitator for customers in finding what they want.
• Help resolve customer inquiries, concerns, and complaints.
• Enforce all policies and procedures as specified in the company manuals.
• Prepare rental equipment when needed to include washing, greasing, checking fluids, checking for proper operation
• Assist customers in loading & unloading parts & supplies.
• Always operate in and maintain a safe work environment; obey safety rules and wear required safety PPE.
• Assist in completion of weekly inventory counts.
• Occasionally lifting, carrying, pushing, or pulling 50-100 pounds and/or frequently lifting, carrying, pushing, or pulling 20-50 pounds and/or continuous lifting, carrying, pushing 10-20 pounds
• Assist in rental department (all customer rental needs to include walk ins, phone calls, and emails)

Requirements

• Must be able to pass a drug screen.
• Physically able to operate construction equipment and forklifts.
• Physically able to operate a variety of automated office machines including a computer, printer, facsimile machine, copy machine, calculator, telephone, etc. on a repetitive basis.
• Good computer and systems knowledge.
• Valid Driver's License in good standing is preferred.
• Physically able to work outdoors in all weather conditions and around fumes & loud noise.
• Occasionally required to sit, climb and balance, kneel, stoop, crouch, crawl, and lift.
• Excellent customer relations skills.
• Creative problem solver.
• Excel in a high volume fast paced environment.
• Strong organizational and communication skills.

Benefits

• Profit Sharing and Bonus Program
• Family friendly company
• Short and Long-term Disability
• Christmas Savings Program
• Company Paid Life Insurance
• Matching 401K Plan
• Boot and Safety Glasses Reimbursement
• Health, Vision, and Dental Insurance
• Paid Training
• Paid Vacation and Flex Time
• Employee Assistance Program
• Critical Care and Accident Insurance

Training + Development

Interview process

Visa Sponsorship

Security clearance