Microsoft 365 System Engineer

Description

You will play a key role in implementing and supporting new IT systems, providing operational support, and resolving technical issues.

In this role, you will be responsible for managing, monitoring, and securing our company’s systems and users; in both a hybrid M365 and on-premises environment.

• VPN & Access Management: Oversee VPN accounts, ensure secure network access, and manage Multi-factor Authentication (MFA) for users and contractors.
• Security Infrastructure: Develop and implement robust firewall and anti-virus technologies. Review security logs and reports to identify and mitigate risks.
• Hybrid M365/AD Management: Manage user accounts, distribution groups, security settings, and troubleshoot sync errors in a hybrid M365/AD environment.
• Provide 2nd-level support and assist in training Helpdesk Technicians.
• Email & Network Security: Administer email flow, troubleshoot Exchange Online, and manage security features like DMARC and conditional access policies.
• Security & Troubleshooting: Maintain security patching services, monitor system replication, mail routing, and ensure accurate user account management.
• Support & Documentation: Provide technical support, develop procedural manuals, and offer training for department personnel. Respond to requests and ensure timely resolution of technical issues.
• System Installation & Maintenance: Assist with the installation and upkeep of IT systems, analyzing and troubleshooting issues with both on-premise and O365 applications.

Requirements

If you thrive in a fast-paced, technical environment and have strong problem-solving skills, we’d love to hear from you.

Are you a skilled IT professional looking for a new challenge in a dynamic, hybrid M365 environment?

• Strong troubleshooting and problem-solving skills.
• Proficient in configuring and maintaining firewalls, wired/wireless networks, servers, PCs, and printers in a networked environment.
• Solid understanding of network security principles, including antivirus systems, patch management, MFA, and user permissions.
• Ability to work outside of normal hours, including evenings and weekends, to perform system updates and resolve critical issues.
• Minimum 3 years working with hybrid AD/M365 environments, with strong knowledge of Azure, Entra, and Active Directory security.
• Ability to communicate effectively with team members, suppliers, and internal stakeholders, even in high-pressure situations.

Benefits

Salary: negotiable depending on experience, pension, 25 days annual leave + bank holidays, EAP and more.

All current employees and potential employees are provided equal employment opportunities by Volution Group Plc

Training + Development

Interview process

Visa Sponsorship

Security clearance