Service Technician
Faro Technologies
Repair, diagnose, and service FARO 3D imaging units in New Delhi.
24 days ago ago
Junior (1-3 years), Intermediate (4-7 years)
Full Time
Delhi, Delhi, India
Onsite
Company Size
1,181 Employees
Service Specialisms
Design and Engineering
Project Management and Coordination
Communications
Sector Specialisms
Manufacturing
Construction
Public Safety
Architecture
Engineering
Manufacturing Inspection
Reverse Engineering
Rapid Prototyping
Role
What you would be doing
documentation
diagnostics
repair
testing
inventory control
software upgrades
- Prepare any range of required documentation, manually or in computer system to communicate, account for and record testing, calibration and disposition of units.
- Consult with Customer Service Specialists on the determination of resolutions to specific customer problems.
- Continuous lifting of very light weight materials, occasional lifting of lightweight materials and some lifting of average weight materials up to 60 lbs, some pushing & pulling and reaching, continuous sitting, occasional standing and some use of hazardous chemicals;
- Control inventory of departmental equipment and units in for service. Requisition and maintain supplies of consumable materials used in departmental operations.
- Assist other team members by checking work prior to release of repaired or modified units. Notify engineering of conditions requiring more complex resolution, recurring failures or service issues or identified product limitations. Propose designs for new service jigs or fixtures.
- Work from production check lists, procedures, instructions, customer and unit records, diagrams, prints, schematics, computer programs and similar documentation.
- Document repairs and annotate customer and product files as required. Print and include required documentation of repairs and modifications and prepare software and documentation upgrades as required.
- Receive units from production or quality staff where failures occurring during production require unit tear down and complicated repair or replacement of components. Make required repairs, reassemble unit and document extent of rework required. Submit unit for continued processing through final production stages as appropriate.
- Receive units from customer based on documentation provided through previous customer contact by others. Document receipt of items and perform diagnostics review of unit to determine operating performance and potential causes and areas of failures. Tear down units and examine components, testing for proper operation as required. Replace circuit boards or other components including wiring and mechanical parts. Make required modifications and reassemble units. Diagnose hardware and software problems, isolating areas of potential or actual problems and make required modifications to suit current requirements and resolve problems. Test repaired or modified units, reassemble to suit specifications and issue repaired units for shipping by others.
What you bring
maintenance
technical diploma
english
1 year
diagnostic tools
- Ability to perform routine maintenance, installations, and repairs;
- Possess Technical Diploma;
- Good oral communication skill in English language.
- Minimum 1 year experience in technical repairs (eg. electrical);
- Experience with diagnostic tools;
- Flexible working hours
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
Founded in 1981
Year Established
Originated from the passion of two PhD students focused on precision and innovation in 3D measurement technology.
20,000+ Installations
Global Deployments
Installed systems across industries, showcasing widespread adoption of their hardware and software solutions.
Over $340M Revenue
Annual Revenue
Reflects the company's strong market position and success in delivering precision measurement solutions.
- Pioneered portable 3D measurement technology.
- Flagship FaroArm and laser tracker systems revolutionized inspection, reverse engineering, and quality control.
- Expanded into construction documentation and public-safety scene reconstruction.
- Headquartered in Lake Mary, FL, with global operations.
- Serves automotive, aerospace, AEC, and law-enforcement clients.
- Projects include factory floor inspections, documenting historic architecture, and crime-scene analysis.
- Laser trackers offer superior accuracy over large volumes compared to traditional total-stations.
- Portable arms provide flexible, on-site measurement with ease compared to fixed CMMs.
- Continues bridging the digital and physical world for real-time measurement capabilities.
- Serving customers and co‑workers with ethical business practices and transparency.
- Exceeding customer expectations with services and products informed by their feedback.
- Partnering with customers and co‑workers with respect, operating effectively across boundaries.
- Exploring new ways to connect with business opportunities for customers.
- Focusing on actions and results linked to customer performance and accountability.
25% Reduction
Greenhouse Gas Emissions
Reduction target by 2025 compared to 2019 baseline.
40% by 2030
Emissions Commitment
Collaboration with outsourced manufacturer's targets.
- Facility consolidation and energy management measures aid in reducing greenhouse gas emissions.
- Environmental programs reduce facility energy use, commercial travel, transport routes, and commute distance, while also recycling materials like paper, e-waste, metals, plastics, rubber, and carbon fiber.
- Shipping packaging has transitioned to recycled plastics, with smart product shipping and exploration of green travel options in place.
- Research and development efforts focus on precision measurement tools and cloud platforms to help customers minimize rework, waste, and scrap.
43% Women on Board
Women in Board Roles
Significant representation of women among non-employee Board members.
49% Workforce Diversity
Diverse Workforce Composition
A substantial portion of the U.S. workforce comes from under-represented or minority groups, including women.
48% Managers from UR Groups
Managerial Diversity
Nearly half of U.S. managers (manager or above) are from under-represented or minority groups, including women.
Zero Incidents Reported
Health & Safety Record
No health or safety incidents reported in 2023, demonstrating a commitment to employee well-being.
- DEI champions team established to develop, implement and oversee the DEI action plan.
- Semi‑annual workforce engagement surveys and ‘pulse’ executive‑employee virtual meetings to foster inclusion and feedback.
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