Customer Service/Sales Expert at Travis Perkins Plc in Bradford, England, United Kingdom | Kablio

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Customer Service/Sales Expert

Travis Perkins Plc

A leading supplier of building materials and home improvement products.

Front-line role delivering sales support, customer service and safe product handling.

6 days ago ago

Expert & Leadership (13+ years), Junior (1-3 years), Experienced (8-12 years)

Full Time

Bradford, England, United Kingdom

Onsite

Company Size

20,000 Employees

Service Specialisms

Building materials supply

Timber supply

Plumbing & heating services

Kitchen fitting

Bathroom fitting

Landscaping materials supply

Tool hire

Sector Specialisms

Building Materials

Interior Design Materials

Ceramic Tiles

Plumbing

Heating Equipment

Power Tools

Kitchen Products

Joinery Products

Role

Description

product handling

safety management

customer service

quote prep

sales support

You'll also be responsible for ensuring the safe and correct movement of our products around the branch.
You’ll handle requests (including those from some of our larger customers), provide information on our products, prepare quotes and help each customer with their purchase, taking our sales from good to great.

Requirements

adaptable

resilient

tenacious

energetic

customer focus

friendly

Someone that is highly adaptable, resilient and tenacious with high levels of energy and drive.
Our success is built on strong relationships with our customers so it’s essential that you can help deliver the highest standards of service - the key thing is to be helpful and friendly, you will likely get to know our customers on a first name basis.

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

1797

Year Established

Traces its roots back to this year.

Serves a wide range of industries, from construction to home improvement.
Supports both large-scale projects and individual DIY enthusiasts.
Offers products for building, plumbing, heating, and timber.
Operates through numerous well-known brands and a vast network of branches across the UK.
Consistently delivers top-tier products and services for major infrastructure and residential projects.
Known for innovative solutions to meet the evolving industry needs.
Recognized for strong supply chain capabilities and customer satisfaction.

Culture + Values

Environment + Sustainability

80%, 63% by 2035

Carbon Reduction Targets

The company aims to reduce Scope 1 & 2 emissions by 80% and Scope 3 emissions by 63% by 2035, aligned with the Science-Based Targets initiative.

33% reduction

Scope 1 & 2 Emissions

Achieved a significant reduction in Scope 1 & 2 emissions by the end of 2023.

100% renewable

Electricity Usage

100% of operational electricity in the UK is sourced from renewable energy, contributing to significant carbon savings.

1.4M L, 3,500 t CO₂

HVO Fuel Savings

Switching to HVO fuel in 270 vehicles reduced diesel usage and achieved substantial CO₂ savings in 2023.

Switching up to 1,100 diesel forklifts to electric by mid-2024 (estimated reduction ~6,600 t CO₂/year)
Over 95% of operational waste diverted from landfill; using >30% recycled content in plastic packaging
11% of 2023 revenue from products with Environmental Product Declarations for embodied-carbon transparency
Partner of National Retrofit Hub, influencing retrofit planning and industry decarbonisation
Piloted full decarbonisation of one branch per business, installing solar PV, heat pumps, LED to inform rollout
Scope 3 emissions reduced 3% in 2023 and now 6% below 2020 baseline; ratio per revenue improved 28%

Inclusion & Diversity

Articles

Investor contacts

Toolstation (subsidiary)