Field Service Engineer - Oxford

Description

• Providing excellent customer service through effective communication
• Manage your workload of daily appointments via a tablet device
• You will visit customers with prearranged appointments via our scheduling team, where you will carry out a variety of work including servicing, repairs, diagnostics and commissioning to warranty and contract customers.
• Manage your van stock by ensuring all old faulty parts and good stock for credit are returned as well as receive new stock which are delivered over night are placed in their locations in the rear load space of your van.

Requirements

• Hold domestic Gas ACS Certification or equivalent
• Visitingcustomers properties to carry out a variety of work mainly diagnostics and breakdowns but also emergency repairs to annual servicing.
• You will be capable of delivering excellent customer service and top-quality solutions.
• A background in servicing, repair and maintenance of gas boilers
• Full Driving License
• PLEASE NOTE Due to the nature of our work this role may require background checks, offers of employment will be dependent on obtaining the relevant level of checks.

Benefits

• Working from home, you will receive daily appointments via a tablet device. Alongside this, your van will be stocked overnight by our couriers.
• Option to buy extra holidays
• Whilst full product training will be given, you will be confident in your diagnostics skills.
• Pension Scheme
• Fully stocked VW Transporter van
• Up to five working weeks holidays
• Employee discounts
• Bonus Scheme

Training + Development

Interview process

Visa Sponsorship

Security clearance