General Clerk III (CIF)

Description

• Ensure the customer service and issue/turn-in areas remain clean, safe, and organized. Follow all safety protocols when handling and issuing OCIE. Report any unsafe conditions or facility maintenance needs to the supervisor.
• Maintain accurate customer records within the Integrated Supply Management (ISM). Verify identification and authorization for issue or turn-in transactions. Maintain digital and hard-copy files in accordance with AR 25-400-2 (Army Records Information Management System). Review and update customer clothing records to ensure accountability of all OCIE issued and turned in. Prepare and process DA Forms such as:
• Work is generally conducted in a warehouse environment. However, duties may involve the conduct of work in the out-of-doors area with a potential exposure to extreme climatic conditions.
• Provide courteous and professional customer service to all Soldiers, civilians, and units conducting CIF transactions. Greet, direct, and assist customers entering the CIF to ensure efficient workflow and reduced waiting times. Answer phones and inquiries related to issues, turn-ins, schedule appointments and exchange procedures per CIF policies and Army regulations. Assist customers in resolving discrepancies with hand receipts, clothing records, and OCIE transactions.
• Conduct issue and turn-in transactions in accordance with AR 710-4 and CIF SOP. Verify condition codes (A, B, F, H, K) and ensure items meet serviceability criteria. Assist in the identification, tagging, and segregation of unserviceable or damaged items. Ensure Soldiers receive the correct sizes and NSNs according to authorization levels. Prepare and update bin location records for efficient retrieval of stock items. Support direct exchange (DX) operations for unserviceable or incorrect-sized items.
• Support daily, monthly, and annual inventories of OCIE stocks. Ensure proper accountability and reconciliation between on-hand balances and system records. Report any discrepancies, losses, or damaged property in accordance with AR 735-5 (Property Accountability Policies). Assist in the maintenance of storage locations, ensuring items are properly labeled, organized, and safeguarded. Conduct spot checks to verify equipment counts and ensure data integrity.
• Participate in periodic briefings and refresher training on supply and accountability procedures. Suggest process improvements to enhance customer service efficiency and transaction accuracy.

Requirements

• Must also possess a working knowledge of office tools/programs.
• DA Form 2062 Hand Receipt/Annex.
• DA Form 4949 Administrative Adjustment Report (AAR).
• Must possess and continuously maintain a current State of Colorado Driver’s License prior to start date or by 30 days after employment.
• Must comply with OSHA, EPA, Fire Regulations and published Company work rules. Steel Toe Shoes or Boots are required.
• Must be US Citizen to obtain and maintain a National Agency Check and Inquiries (NACI) to obtain a CAC.
• Computer equipment, various software programs, forklift, materiel handling equipment, Microsoft Office, photocopier.
• Two years administrative experience with some knowledge of military operations and schedules. Must have good oral and written communication skills.
• High School graduate or equivalent. Knowledge of automated data systems and automated data system input required.
• DA Form 3645/3645-1 Organizational Clothing and Individual Equipment Record.
• DA Form 7923 Statement of Charges.
• Must receive favorable background and drug testing results.
• Desired: ISM-CIF experience.
• Work will require lifting up to 50 lbs.; stooping; climbing; prolonged standing; prolonged sitting. Employee use of Personal Protective Equipment (PPE) is required in certain areas. Such PPE includes but is not limited to head, foot, hand, torso, respiratory, vision and hearing protective devices.
• DA Form 3161 Request for Issue or Turn-In.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance