Customer Service - Self Storage Manager

Description

Property Managers operate independently across multiple locations, interacting with customers to assess storage needs, suggest supplies, inspect units, manage cash handling, and handle payment communications.

• Assess customer storage requirements and recommend packing and moving supplies.
• Conduct daily unit inspections to ensure inventory accuracy and availability.
• Audit cash drawers, prepare deposits, and perform bank deposits.
• Make reminder and collection calls to keep customer accounts current.
• Perform cleaning tasks such as sweeping, mopping, and maintaining exterior curb appeal.

Requirements

The role requires physical activity such as lifting items up to 35 lb, walking outdoors for up to half of the workday, climbing stairs, and performing routine cleaning and maintenance of facilities.

Candidates should have customer‑service sales experience, a valid driver’s license with personal transportation, and will join a company recognized for strong culture, career growth, and diversity.

• Transportation requirement: a valid driver’s license and personal vehicle for site travel (mileage reimbursed).

Benefits

Public Storage, the leader in the self‑storage industry, is hiring and offers an hourly wage of $18.00.

Employees work flexible full‑time schedules between 9:30 am and 6 pm, with weekend hours ending at 5 pm, and receive weekly competitive wages.

• Eligibility for full‑time benefits after averaging 20+ work hours per week.
• Benefits include medical, dental, vision, 401(k) matching, paid time off, sick leave, and flex spending accounts.
• Company‑paid life and accidental death insurance, exclusive vendor discounts, and mileage reimbursement for travel between properties.
• Performance‑based bonuses are available to property managers.
• Recognition as a Great Place to Work with high rankings for career growth, work culture, and diversity.

Training + Development

Interview process

Visa Sponsorship

Security clearance