Sr. Vehicle Preparation Coordinator | Hertz | Financial Services Rental & Leasing

Company logo
Al-Futtaim
Diversified family conglomerate from UAE spanning automotive, retail, real estate, finance, health & education
Coordinate vehicle preparation, conduct quality checks, manage inventory and team to meet Hertz standards.
3 days ago ago
Junior (1-3 years)
Full Time
Dubai, Dubai, United Arab Emirates
Onsite
Company Size
44,000 Employees
Service Specialisms
Retail
Automotive
Financial Services
Real Estate
Construction
Engineering
Design
Property Development
Sector Specialisms
Automotive
Financial Services
Health
Real Estate
Retail
Education
Aftersales & Logistics
Power & Marine
Role
What you would be doing
vehicle prep
lost found
dsm inventory
fuel reporting
car wash
productivity report
  • Promptly record all Lost and Found items in the Lost and Found items Log.
  • Perform DSM inventory daily.
  • Train all VPAs on Vehicle Acceptance Criteria, Vehicle Preparation Standard Work, and Damage Identification.
  • Conduct a huddle with all VPAs before the start of each shift.
  • Ensure daily entry of Fuel Consumption.
  • Manage yard cleaning as per agreement with the Facilities department.
  • Inventory dirty branches to avoid aging vehicles and child seats.
  • The Vehicle Preparation Coordinator is tasked with enhancing the overall customer experience by ensuring vehicles prepared by the team meet Hertz standards. This role involves managing car washers, conducting quality checks, overseeing inventory, and reporting productivity, all aimed at efficient vehicle preparation. Success in this role is guided by adherence to established vehicle preparation standards, damage identification processes, and management of lost and found items. Effective communication, leadership, and organizational skills are crucial for driving team performance and maintaining operational excellence.
  • Perform daily Fuel Consumption Comparison and share report with Team Leader.
  • Manage all items according to Lost and Found standard work procedures.
  • Coordinate with vendors to obtain materials at competitive rates.
  • Update the Order of Production Bar with required vehicle cards as per business requirements.
  • Reconcile the manifest with the excel file maintained by the Shift Supervisor.
  • Check Tank level and coordinate with vendor regarding wastewater management.
  • Ensure correct transfers and daily closure of open NRTs.
  • Share daily Car Wash report with Team Leader.
  • Update the Huddle board before the start of the shift as per template provided.
  • Report any discrepancies noticed promptly to the Team Leader.
  • Ensure VPAs select and prepare correct vehicles according to the Substitution Matrix.
  • Ensure random checks of 5 vehicles per shift to maintain Hertz vehicle cleaning standards.
  • Maintain proper inventory of all materials required for vehicle cleaning and ensure proper stock.
  • Contact waste company for garbage removal from yard.
  • Share productivity report with the Team Leader on a weekly basis.
  • Receive service reports, handle, and report Trade Waste Discharge Permit Letters.
  • Ensure VPA productivity report is updated daily.
What you bring
customer interaction
communication
leadership
degree
people management
automotive
  • Strong customer interaction capabilities.
  • Excellent communication, interpersonal, and customer interaction skills.
  • Effective team-building and leadership qualities.
  • Bachelor's degree or equivalent.
  • Excellent interpersonal skills and emotional intelligence.
  • Minimum of 2 years experience managing people in a logistical role.
  • Professional communication and presentational skills.
  • Over 5 years experience in the automotive industry.
Benefits
Information not given or found
Training + Development
Information not given or found
Company
Overview
AED 11.4 bn
Annual Revenue
The company generates billions of dirhams annually, highlighting its significant regional economic impact.
30 Brands
Automotive Portfolio
Showcasing the company's extensive automotive presence across multiple countries in MENA and Asia.
300+ Stores
Retail Network
Highlighting the extensive retail operations that bring global brands to local markets.
  • Born in the 1930s as a family venture in Dubai, it evolved into a regional powerhouse across 18 countries.
  • It built a portfolio spanning automotive, retail, real estate, finance, health, and education divisions.
  • Real estate highlights include Dubai Festival City, mixed-use developments, and logistics hubs.
  • Financial services include insurance, broking, and consumer financing across the region.
  • Health segment delivers modern clinics and patient-centric care solutions.
  • Education arm partners with global institutions, supports Arabic excellence, and collaborates with NASA challenges.
  • The narrative includes pioneering projects like hydrogen fuel stations and AI-driven retail innovation.
Culture + Values
  • Customer obsession: We put the customer at the center of everything we do.
  • Integrity: We act with honesty and integrity in everything we do.
  • Innovation: We constantly seek new ways to improve and innovate.
  • Excellence: We are committed to delivering excellence in all our operations.
  • Sustainability: We are focused on creating a better future for all by delivering sustainable solutions.
Environment + Sustainability
2050
Net Zero Emissions Target
Commitment to achieving net-zero emissions by a specific year, reflecting long-term sustainability goals.
  • Expanding the portfolio of sustainable products and services across industries.
  • Improving energy efficiency across operations.
  • Minimizing waste and promoting recycling in all facilities.
  • Implementing green building initiatives in all new developments.
Inclusion & Diversity
  • Gender Diversity: Increased focus on balancing gender representation in leadership roles.
  • Workplace Inclusion: Initiatives aimed at fostering a more inclusive work environment for all employees.
  • Employee Resource Groups: Support for various employee-led groups that focus on diverse needs and communities.
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