L&D Senior Facilitator
Jll
Facilitate, create, and deliver global L&D programs aligning with JLL’s growth agenda.
3 days ago ago
Expert & Leadership (13+ years)
Full Time
London, England, United Kingdom
Hybrid
Company Size
102,000 Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Architecture
Property Development
Design
Technical Services
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Role
What you would be doing
training evaluation
content design
virtual training
in-person
adult learning
learning metrics
- Evaluate training effectiveness through assessments and feedback and share necessary improvements with project teams to enhance learning outcomes.
- Facilitate expert training with an application of adult learning theories, JLL’s brand/learning standards and contemporary approaches to driving true behavioral changes
- Maintain outstanding delivery standards in accordance with NPS (Net Promoter Score) metrics, qualitative feedback and team-based evaluations
- Apply knowledge of talent & development subject areas (i.e., performance management, careers, leadership, sustainability, etc.) to facilitate meaningful discussions
- Create, design, and update training content, incorporating best practices in adult learning theory
- Support team members, colleagues and peers with ad hoc facilitation efforts when needed
- Stay updated with industry trends and best practices in leadership and professional development, innovative approaches, tools and techniques in training and development
- Facilitate training both virtual via webinar training and in-person, ensuring a fantastic employee experience; regional travel may be required 5-15%, depending on business needs and budget availability
What you bring
ms office
sharepoint
articulate
asana
cplp
project management
- Excellent organizational skills with a starter finisher mentality with acute attention to detail
- Expert-level MS Office and SharePoint skills
- Expert knowledge in designing engaging and impactful training, using different technological platforms including PowerPoint, Articulate, etc
- Proficiency in creating and updating training content using a variety of digital tools
- Excellent presentation and facilitation skills, with the ability to engage diverse audiences
- Strong listening and communicating in an effective manner; providing regular updates on progress against strategic agenda, including key accomplishments, challenges and support needed; managing expectations proactively to ensure customer delight
- Skilled in validating requests and design solutions with a global mindset to align work with the global L&D strategy
- Strong project management skills that can deliver solutions against agreed upon project timelines that achieve desired outcomes and provide a great learner experience. Experience with Asana (project management tool) preferred
- Extensive experience in delivering and developing programs across all talent development products, Leadership, Sustainability, Professional Skills, Onboarding, Performance Cycle, etc. including all levels (management, HR, employees)
- Advanced L&D certifications such as Certified Professional in Learning and Performance (CPLP) or equivalent strongly preferred
- Advanced cross-cultural competence and the ability to adapt communication styles to diverse, global audiences
- Strong business acumen and the ability to align L&D initiatives with strategic business objectives
- Excellent adaptability in designing delivering training programs to meet the varying needs and preferences of global audiences. Tailoring approach based on the unique requirements of each region or country
- Strong knowledge of adult learning principles and instructional design methodologies
- Excellent cross-cultural competence and ability to adjust styles of communicating to varying situations to ensure an inclusive environment
- Bachelor’s or Master’s degree preferred in Education, Training and Development, Human Resources, or related field
- Advanced experience in designing and facilitating soft skills training programs, with a focus on leadership, and professional development (may include instructor-led, virtual instructional-led, e- learning, and blended learning solutions)
- Advanced proficiency in virtual training platforms, remote collaboration tools, learning management systems, and content authoring tools
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Interview process
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Company
Overview
$20+ billion revenue
Annual Revenue
JLL generated over $20 billion in revenue in 2021, demonstrating strong financial performance.
- Founded over 200 years ago, JLL has become a global leader in real estate services and investment management.
- With a presence in over 80 countries, JLL offers a wide range of services, including property management, advisory, and capital markets.
- JLL manages iconic properties like the Shard in London and works with Fortune 500 companies to optimize real estate portfolios.
- The company is known for its innovative solutions in real estate technology and sustainability.
- Typical projects include large-scale urban developments, corporate relocations, and infrastructure advisory.
- JLL has pioneered the integration of data-driven insights into real estate decision-making.
- The company’s expertise spans across diverse sectors, such as residential, commercial, industrial, and infrastructure.
- Notable for its long-standing history, JLL continues to shape the global real estate landscape.
- Integrity, teamwork and ethics in all of our actions
- Respect for people, their contributions and personal growth
- Customer-driven focus with a commitment to excellence
- Commitment to sustainability and the environment
- Innovation and creativity in everything we do
- Building strong relationships and trust with our clients, partners, and communities
Net Zero 2040
Carbon Target
Aiming to achieve net zero carbon emissions by 2040 through comprehensive sustainability strategies.
50% by 2030
Emission Goal
Reducing carbon emissions from managed buildings by 50% by 2030.
10% by 2025
Water Efficiency
Aiming for a 10% reduction in water usage per square foot by 2025.
100% Renewable
Energy Source
Targeting 100% of energy from renewable sources for managed properties by 2030.
- Implementing green building certifications for managed properties, such as LEED and BREEAM
- Assisting clients in reducing their carbon footprint by optimizing building operations and energy use
40% Gender Representation
Target for Senior Leadership
Aim to achieve 40% gender representation in senior leadership roles by 2025.
35% Women in Workforce
Global Workforce Composition
Currently, women make up 35% of the global workforce, with efforts focused on increasing their presence in leadership.
- Dedicated programs for advancing women’s leadership and mentorship.
- Partnerships with external organizations to promote gender equality in real estate.
- Ongoing efforts to foster an inclusive work environment for employees of all backgrounds.
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