Leasing Specialist

Description

• Play a key role in resolving resident concerns and issues.
• Assist Property Manager in developing and implementing effective marketing goals to increase traffic and leads, and innovative strategies that build positive buzz and key connections with current residents and prospects.
• Assist new residents during the move-in process – explain lease agreement, community rules, location of amenities, and a walk through of their new home at time of moving in.
• Work with the maintenance department to handle apartment turnovers, move-ins, and work order requests and assist in maintaining the cleanliness of show-able units and tour routes including grounds and common areas.
• Physically inspects the community when on grounds and report any maintenance needs to the team.
• Provide excellent administrative support including processing new applications and lease renewals, preparing renewal letters, maintaining a monthly renewal log to closely monitor occupancy, and organizing and maintaining resident files per company procedure.
• Greet prospective residents and provide detailed community tours.
• Maintain thorough product knowledge of the property, sister properties, and competitors.
• Handle signing of leases, walking apartments for move-ins and show-able units.

Requirements

• Bilingual a plus.
• Must be familiar with Fair Housing, ADA, Fair Credit Reporting Act, and other laws and regulations governing multi-family housing operations.
• Microsoft Office Experience.
• 2-4 years of experience in a luxury multifamily apartment community.
• High School / GED education required.
• Must have strong organizational abilities, customer service skills, and an attention to detail.
• Ability to communicate clearly with residents and staff
• Yardi experience a plus.
• Ability to work within a team.
• Customer service first attitude. Professional, courteous, and friendly demeanor.

Benefits

• Paid vacation time
• Life insurance
• Paid sick time
• Dental coverage
• Vision coverage
• Medical coverage
• Paid holiday time
• Competitive salary
• Free access to fitness centers

Training + Development

Interview process

Visa Sponsorship

Security clearance