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Highgate

Valet

Company logo
Highgate
Highgate is a global investment and hospitality management firm focused on creating value in real estate.
Greet guests, handle luggage, park and retrieve cars, ensure entrance service.
8d ago
Entry-level, Junior (1-3 years)
Full Time
New Orleans, LA
Onsite
Company Size
2,000 Employees
Service Specialisms
Hospitality
Real Estate Investment
Asset Management
Property Development
Hotel Management
Investment Management
Sector Specialisms
No specialisms available
Role
What you would be doing
guest greeting
vehicle valet
luggage assist
safety procedures
traffic monitoring
area cleanliness
  • Open doors greeting guest with smile and friendly comment as they enter and exit the hotel.
  • Also, ensures that the porte cochere is clean of litter, water, oil, and other items that would be considered unacceptable standard in maintaining the cleanliness of the area.
  • Assist Door Attendant in monitoring traffic in the porte cochere.
  • Assist guest with directions and information of property as required.
  • Ensure any safety or security related procedures are implemented and any possible situation is immediately reported.
  • Diplomatically handle or refer guest request and complaints.
  • Assist departing guest with transportation as requested.
  • Valet guest cars within the procedures set for the department, ensuring that guest car and keys are safe and secure. Each vehicle will be clearly tagged.
  • Retrieve valet vehicles in an efficient manner. Follow proper procedure in assisting the guest into the vehicle and loading articles including luggage into the vehicle as required.
  • Greet arriving vehicles, opening doors for the guest and greeting them in a proper manner. Assist guests with luggage to the curbside and direct them to front desk or other areas as required.
What you bring
high school
driver's license
driving experience
communication
confidentiality
physical stamina
  • Must be able to maintain confidentiality of information.
  • Perform duties as required in the related positions of the department and Door Attendant. Familiar with all procedures of these positions.
  • Ability to stand during entire shift.
  • Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
  • Must be able to effectively communicate both verbally and in writing.
  • High School diploma or equivalent required and/or experience in a hotel or a related field preferred.
  • Must have a valid driver's license for the applicable state.
  • Valid driver license with a clean (zero points) driver’s abstract and able to drive standard and automatic vehicles.
  • At least two years driving experience preferred
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Founded 1988
Year Established
The company was established in 1988 and has since grown into a global leader in investment and hospitality management.
  • Specializes in identifying and unlocking value across the hospitality and real estate sectors.
  • Has a strong presence in major markets worldwide, with a diverse portfolio spanning luxury, boutique, and extended-stay properties.
  • Expertise includes hotel operations, development, asset management, and investment strategies.
  • Approach focuses on strategic acquisitions, partnerships, and repositioning of underperforming assets.
  • Notable projects include the management of high-end hotels in prime locations, ranging from urban centers to resort destinations.
  • Known for innovative strategies and the ability to transform and enhance real estate properties.
  • Continuously leverages market insights and technology to stay at the forefront of the hospitality and real estate industries.
Culture + Values
  • Commitment to excellence in hospitality
  • Innovation through technology and operational efficiency
  • Creating memorable guest experiences
  • A culture of respect, integrity, and professionalism
  • Collaborative team environment
Environment + Sustainability
2050
Net Zero Emissions Target
The company aims to achieve net zero carbon emissions by this year, marking a significant milestone in its sustainability journey.
  • Commitment to reducing carbon footprint
  • Investment in energy-efficient technologies
  • Water conservation programs
  • Sustainable sourcing and waste reduction efforts
Inclusion & Diversity
  • Focus on creating an inclusive and diverse workforce
  • Gender balance initiatives, with a focus on leadership roles
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