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Valet
Highgate
Highgate is a global investment and hospitality management firm focused on creating value in real estate.
Greet guests, handle luggage, park and retrieve cars, ensure entrance service.
8d ago
Entry-level, Junior (1-3 years)
Full Time
New Orleans, LA
Onsite
Company Size
2,000 Employees
Service Specialisms
Hospitality
Real Estate Investment
Asset Management
Property Development
Hotel Management
Investment Management
Sector Specialisms
No specialisms available
Role
What you would be doing
guest greeting
vehicle valet
luggage assist
safety procedures
traffic monitoring
area cleanliness
Open doors greeting guest with smile and friendly comment as they enter and exit the hotel.
Also, ensures that the porte cochere is clean of litter, water, oil, and other items that would be considered unacceptable standard in maintaining the cleanliness of the area.
Assist Door Attendant in monitoring traffic in the porte cochere.
Assist guest with directions and information of property as required.
Ensure any safety or security related procedures are implemented and any possible situation is immediately reported.
Diplomatically handle or refer guest request and complaints.
Assist departing guest with transportation as requested.
Valet guest cars within the procedures set for the department, ensuring that guest car and keys are safe and secure. Each vehicle will be clearly tagged.
Retrieve valet vehicles in an efficient manner. Follow proper procedure in assisting the guest into the vehicle and loading articles including luggage into the vehicle as required.
Greet arriving vehicles, opening doors for the guest and greeting them in a proper manner. Assist guests with luggage to the curbside and direct them to front desk or other areas as required.
What you bring
high school
driver's license
driving experience
communication
confidentiality
physical stamina
Must be able to maintain confidentiality of information.
Perform duties as required in the related positions of the department and Door Attendant. Familiar with all procedures of these positions.
Ability to stand during entire shift.
Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
Must be able to effectively communicate both verbally and in writing.
High School diploma or equivalent required and/or experience in a hotel or a related field preferred.
Must have a valid driver's license for the applicable state.
Valid driver license with a clean (zero points) driver’s abstract and able to drive standard and automatic vehicles.
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