Overseeing all aspects of the rehab and turn process which includes communicating with contractors, submitting change orders, ensuring work is completed correctly and on schedule, and documenting the process with progress notes and “before” and “after” photos
Conducting Move Out Inspections including a detailed inspection of the property and using our budgeting program to create a comprehensive scope of work and identify costs that should be charged back to the resident at move-out in accordance with company standards
Communicating with the Leasing Team about completion delays that might affect a resident’s move-in date
Meeting with incoming residents to complete Resident Orientations to welcome them, and educate them on the systems in their home as well as all important maintenance policies and procedures
Meeting with residents to complete Pre Move-Out Visits and documenting the home condition and resident responsibilities for a successful move-out.
Observing and ensuring job site safety during project management visits
May be required to conduct occupancy checks and attend eviction lockouts/setouts in coordination with local law enforcement
Negotiating terms of repairs with vendors and General Contractors based on company standards
Negotiating with and managing contractors to complete work
Requirements
osha 10
salesforce
project management
construction
hvac
customer service
High school diploma or equivalent
Excellent customer service and interpersonal skills
Current driver’s license and automobile insurance
Frequent climbing, reaching, use of fingers, stooping, kneeling, crawling, pushing, pulling, lifting, talking, and hearing
Ability to lift and/or move an excess of 50 pounds or more and operate standard maintenance equipment as assigned
Minimum two years of project management experience managing multiple projects, budgets, timelines, and quality of work
Comfortability with using a tablet and general business applications (e.g. Outlook, Salesforce, etc.)
Extensive travel within assigned portfolio required
Must provide basic hand and power tools
General knowledge of residential construction including plumbing, electrical, mechanical, HVAC, drywall, and flooring as well as local building codes
OSHA 10 is required (new hires will have up to 90 days to complete OSHA 10 certification if not already certified)
Ability to be at work on a regular and consistent basis including on weekends and non-traditional holidays if needed
Professional verbal and written communication skills
Benefits
401k with matching company contributions
Competitive pay and an annual bonus program for all associates
Health, dental, vision, and life insurance
Team events and gatherings (Pre- and Post-Covid)
Annual bonus program
Generous paid time off plans including vacation accrual, sick time, volunteer time, and standard and floating holidays
Long-term and short-term disability insurance
Team events and gatherings
401(k) with company matching contributions
Awesome work environment with casual dress
Generous paid time off plans include vacation accrual, sick time, standard holidays and floating holidays
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Founded in 2012, Invitation Homes is a leader in the single-family rental home market.
The company owns and manages thousands of homes across the U.S., providing quality rental housing.
Specializes in residential properties, offering a variety of homes in desirable locations.
Focused on delivering great rental experiences through extensive property management and customer service.
Uses technology and data-driven strategies to enhance the rental experience for both tenants and investors.
The company has made significant strides in redefining the rental home market, attracting both families and professionals.
Invitation Homes has a strong track record in providing well-maintained homes in key U.S. markets.
Culture + Values
Unshakeable Integrity – We hold ourselves accountable to act with honesty, trust and respect.
Genuine Care – We serve with heart.
Continuous Excellence – We always find a way to innovate and deliver.
Standout Citizenship – We strive to benefit our neighbors and our communities.
Environment + Sustainability
15%
Energy Bill Savings
Residents using Smart Home technology can save up to 15% on energy bills, significantly reducing their monthly expenses while also contributing to environmental sustainability.
100 million bottles
Recycled Plastic
Over 100 million plastic bottles have been recycled into high-quality flooring, showcasing a commitment to reducing waste and repurposing materials innovatively.
100%
Smart Home Target
The company aims to integrate 100% Smart Home technology in its Same Store portfolio as part of its long-term sustainability strategy, enhancing energy efficiency and resident convenience.
Half the Earth
Environmental Impact
Recycling efforts have saved enough materials to circle half the Earth, highlighting the significant environmental benefits of resource conservation and recycling initiatives.
Adopts ENERGY STAR® certified appliances for improved efficiency.
Upgrades HVAC units with efficient models, sharing utility savings with residents.
Employs smart thermostats in vacant homes to maintain hourly energy efficiency.
Monitors utility use with third-party alerts to address high consumption promptly.
Supports climate tech through investment in the Fifth Wall Climate Technology Fund.
Updates plumbing systems with low-flow fixtures to conserve water.
Optimizes technician routes to reduce emissions and drive times.
Enhances air quality with an HVAC Air Filter Delivery program.
Implements water-efficient landscapes in arid regions.
Transitions to digital work orders to eliminate paper use among technicians.
Ensures vehicles are equipped to minimize unnecessary service trips.
Develops properties with superior insulation, efficient windows, and programmable thermostats post-acquisition.
Prepares for natural disasters via dedicated risk management teams.
Partners with GRESB, linking credit pricing to sustainability performance.
Inclusion & Diversity
49.78% Ethnic Representation
Employee Diversity
49.78% of employees identify as people of color, reflecting the company's commitment to diversity in its workforce.
3.5 Years Retention
Employee Tenure
The average associate tenure of 3.5 years highlights strong retention rates across diverse groups.
49.6% Leadership by Women
Gender Equality
Women hold nearly half of leadership positions, demonstrating progress toward gender parity in roles of influence.
Joined CEO Action for Diversity & Inclusion pledge to improve workplace inclusion.
Support six ERGs: Women’s Impact Network, Black Collective, Juntos, GenNEXT, Open Invitation (LGBT+), Asian Alliance.
Provide Employee Resource Groups to foster belonging and support.