Develop and execute training strategy for new system onboarding 3,000 users
7 days ago ago
Experienced (8-12 years)
Full Time
Calgary, Alberta, Canada
Office Full-Time
Your recruiting firm
Born from the 65-year legacy of Ian Martin Group, this company rethinks staffing with tech-first, self-managed operations.
Operates globally with offices in the US, Canada, Ghana, India, and the Philippines, offering permanent placement, contract recruitment, payroll/EOR, RPO, and total talent management.
Skilled trades, technical, and industry-specific teams support clients across IT, energy, manufacturing, healthcare, transportation, and more.
Tech platform uses AI-driven insights and real-time scheduling to enhance hiring speed and candidate experience.
Employs a Teal-operating, self-managed model, empowering employees to drive agility and innovation.
About the client
About the client
Information not given or found
Role
Description
training docs
course design
needs analysis
delivery methods
material creation
mcat system
This includes developing both transition training documentation and courses for existing staff familiar with the MCAT system, as well as designing evergreen training materials suitable for ongoing use with new hires.
This critical role involves analyzing the training needs for approximately 3,000 diverse users across roles such as CSRs, Agencies, Client Care, Business Bankers, and Admin staff.
The contractor will be responsible for identifying specific training requirements, determining the optimal delivery methods, and creating a complete suite of materials.
Requirements
training strategy
onboarding
self-directed
scope definition
content management
user proficiency
We are seeking a highly skilled and experienced contractor to develop and execute a comprehensive training strategy for the successful onboarding of our new replacement system for the existing MCAT platform.
Ultimately, we need a self-directed expert who can define the project scope, manage content creation, and ensure all user groups are proficient in using the new system effectively.