Inside Sales Representative
Carter Lumber
sales
customer service
teamwork
communication
building materials
- Experience working in sales or customer service
- Ability to be a team player
- Effective communication skills
- Familiarity with building materials is helpful, but not required
- Ability to ensure sales and profit goals are met
Do you have a positive attitude? Are you a people-person? Do you enjoy sales? This Inside Sales Rep (ISR) opportunity is for you! You will have the chance to become the face of the store and the person customers rely on when they stop in. Friendly customer service is key. Our customers can buy a 2x4 anywhere – they come to us because of the customer service. Our Story Carter Lumber was founded in 1932 by W.E. Carter. For 90 years, we have strengthened our company by staying true to our values, which include honesty, hard work, and putting people first. What started as a single lumberyard in Akron, Ohio, is represented today by seven brands servicing professional builders and homeowners across thirteen states with more than 160 locations. Despite our growth, we are still a family-owned company. Our core values and our people-first culture remain the same. Description When a customer walks in the store, you will be there to assist them. You will share product information, give advice on their project needs, produce estimates for packages/projects and process transactions. You will also follow up on online customer quotes, cold call to qualify new leads, support the Outside Sales Reps as needed, and assist in inventory control by conducting cycle counts and resolving overages/shortages. Each ISR completes training to learn our products, our POS System, and how to fill out paperwork. Salary + commission! Our commission is structured so that there is no limit to your compensation. Requirements
- Health, Dental, Vision (Single and Family Plans) available after 30 days of employment
- Vendor incentives
- Optional supplemental life insurance
- Short and Long-Term Disability
- Company-match 401(k)
- Vacation time and paid holidays
- Company-paid life insurance and AD&D
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1932 Founded
Year Established
The company originated as a small lumberyard and has since expanded nationally.
200+ Locations
Nationwide Presence
A extensive network ensures quick and reliable delivery across the United States.
- Serves construction professionals with a vast range of building materials.
- Provides products like lumber, millwork, insulation, and hardware.
- Known for strong relationships with contractors and homebuilders, becoming a trusted resource for high-quality materials.
- Distribution network meets demands of large-scale and small-scale projects.
- Specializes in both residential and commercial sectors, offering diverse construction solutions.
- Able to provide custom solutions for large, complex builds while maintaining quality service for smaller, residential jobs.
- Family First
- Working Together
- Investing in People
- Fun is Fundamental
- Family of Companies
No explicit environmental or sustainability strategy
Lacks public sustainability commitments
The company has not publicly stated environmental or sustainability goals, including a net zero target.
Value engineering reduces construction waste
Efficient construction practices
The company uses value engineering techniques such as optimizing plans, prefabricated panels, and engineered trusses to minimize material waste and improve jobsite efficiency.
Invests in sustainable wood products
Advanced wood manufacturing
The company invests in precision-cut engineered wood products and advanced manufacturing technologies to reduce operating costs and waste in major markets.
3.6 DEI Rating
Employee Reviews on Glassdoor
The company received a 3.6 out of 5 star rating on Glassdoor based on 77 employee reviews.
Gender DEI Scores
Men: 3.6, Women: 4.1
Men reported a DEI rating of 3.6 while women reported 4.1.
- Improved employee-reported DEI rating over the past 12 months
- No publicly stated DEI strategy, strategic goals, or gender representation targets found
