Service Manager - Trades

Description

• Ensure adherence to all legal requirements associated with the role including, but not limited to, The Trade Practices Act, Legislation, Fair Trading Act, Contract and Employment Law
• Ensure compliance with the Cushman & Wakefield Code of Conduct, policies, and procedures
• Troubleshoot, identify issues and provide solution
• Meet internal obligations - including all National Office administration, systems and procedural requirements, accreditation and licensing requirements; proactively participate in the ongoing performance review process, by identifying training and development opportunities and setting challenging yet achievable objectives in conjunction with your manager
• Take ownership of customer issues and follow problems through to resolutions
• Ensure timely completion of compulsory OH&S and EEO training requirements and maintain compliance to associated legislation.
• Direct team members
• Gather intellectual property for the benefit of the Company and employees.

Requirements

• Budget and Asset management skills
• Knowledge of software systems relative to Service and business
• Negotiation skills
• Professional skills – demonstrate market knowledge and proficiency in your field; maintain high ethical standards always; keep abreast of industry and professional developments to maintain personal expertise
• Tertiary or Trade qualification with minimum 5 years’ experience
• Customer service experience in a Service delivery capacity
• Strong communication and supervisory skills
• Self-motivated and to work independently and positive team member

Benefits

• shopping centres,
• medical facilities,
• retail fuel facilities,
• bulky goods storage and others.
• Broad trade services business unit colleagues

Training + Development

Interview process

Visa Sponsorship

Security clearance