User Acceptance Testing (UAT): Oversee and conduct UAT to validate that systems meet business requirements and deliver an optimal user experience.
Change Management: Develop and implement comprehensive communication strategies to manage change effectively and to support users throughout the system adoption process to enhance engagement and foster a positive transition experience.
System Design and Requirements: Adopt design thinking principles to help define system requirements that reflect business needs and policy intents, ensuring that technology solutions effectively support process improvements and user experience. This will involve working closely with IT and development teams to translate system designs into functional applications, ensuring that solutions are user-centric and scalable.
Stakeholder Engagement: Collaborate with diverse stakeholders to gather and document comprehensive business requirements, ensuring alignment with organisational objectives and user needs.
Business Process Analysis: Partner our policy makers to conduct thorough assessments of existing workflows to identify pain points, bottlenecks, and areas for improvement. This will include leading Business Process Reengineering (BPR) projects, employing industry best practices to streamline operations and enhancing service delivery across the organisation.
Process Mapping and Documentation: Develop clear process mapping and flows to facilitate a clear understanding of current and future state processes, including dependencies across functional roles and systems.
Requirements
real estate
2+ years
communication
business analysis
process re‑engineering
design thinking
Keen interest or knowledge in real estate solutions will be an added advantage
At least 2 years prior experience will be preferred
Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels of the organisation.
Background in Business Administration, Information Technology, or a related field, with a strong background in business analysis and process improvement methodologies.
Prior experience in business process re-engineering projects, with a demonstrated ability to analyse workflows and implement effective solutions that drive operational efficiencies.
Familiarity with design thinking methodologies to create effective design solutions that enhance user experience.
The year the company was founded, marking its role in Singapore's industrial development.
plays a pivotal role in Singapore's industrial development
provides critical infrastructure, shaping the growth of sectors such as manufacturing, logistics, and tech
focuses on creating sustainable, future-ready business ecosystems
known for developing high-tech industrial parks, business hubs, and innovative spaces
committed to fostering economic growth, helping Singapore remain competitive globally
champions sectors like transport and logistics, shaping the country's dynamic economy
strategic vision centers around innovation, efficiency, and long-term value creation
Culture + Values
They transform industries.
They are partners of growth, not just landlords.
They aim to develop industrial infrastructure that supports the growth of new industries and transforms enterprises in Singapore.
They focus on advocating exciting manufacturing, building and developing sustainably, being a centre for innovation, matchmaking businesses with talent, and transforming industries through digitalisation.
They maintain the highest standards of professional conduct with zero tolerance for fraud, corruption, bribery, collusion, or criminal offences.
They engage in corporate social responsibility by promoting volunteerism, helping vulnerable young and elderly, partnering with community-based organisations, and actively involving communities in the west.
Environment + Sustainability
740,000 m²
Solar Installations
SolarRoof & SolarLand initiatives cover extensive areas in solar energy.
35% reduction
Carbon Reduction
Achieved in Punggol Digital District, equivalent to taking 4,000 cars annually off the road.
1,000 panels
Solar Energy
Installed in Punggol Digital District's smart grid producing 3,000 MWh annually.
50% savings
Energy Efficiency
CleanTech Park Green Core achieves energy savings through passive design and LED lighting.
Commitment to Paris Agreement; align efforts to UN SDGs: affordable & clean energy, industry innovation & infrastructure, sustainable cities & communities, climate action.
Singapore Building Carbon Calculator developed for tracking embodied carbon in buildings.
All new developments undergo environmental studies, biodiversity consultations and mitigation planning.
Urban Heat Island mitigation via greening and tree-planting with NParks partnerships.
Circular economy initiatives on Jurong Island (recycling/process-loop studies).
Six-phase sustainability approach: Planning → Design & construction → Operations → Rejuvenation, including green materials, BIM, solar readiness, retrofits, robotics.
Inclusion & Diversity
XX% Leadership Roles
Women in Leadership
Percentage of leadership roles held by women.
Z% Increase
Female Representation Target
Target to increase female representation in technical and senior roles over five years.
W% Completed
Unconscious Bias Training
Percentage of staff who completed unconscious bias training.
A to B Improvement
Inclusion Index
Improvement in inclusion index over the last two years.
Launched DEI strategy (JTC-wide inclusion efforts).
Gender ratio goal: aim for balanced gender representation by YYYY.