Park Administrator

Description

• Supporting the Park Manager with day-to-day administration and helping maintain
• Supporting park development activity and new unit arrivals through administration and coordination
• Maintaining Health & Safety records, supporting Riskproof updates, and assisting with incident reporting
• Monitoring visitor access and supporting park security awareness
• Providing a warm, professional welcome to guests and owners, handling enquiries by phone, email and face-to-face
• Helping to ensure procedures and standards are followed across the park at all times
• Supporting owner relations, including handling queries, assisting with snag lists, and helping ensure accounts remain up to date
• Assisting with owner communications, events and engagement
• Raising purchase orders for park, housekeeping and office requirements
• Working alongside the Sales team to ensure a smooth owner experience

Requirements

• At least 2 years’ experience in a customer service or customer-facing role
• The ability to work under your own initiative
• Confidence dealing with sensitive or challenging situations
• A proactive, organised mindset with a strong eye for detail
• Excellent written and verbal communication skills
• Strong customer care skills with a calm, professional approach
• A flexible and reliable approach to supporting park operations

Benefits

• Pension Scheme & Life Assurance
• Continuous Training & Development Opportunities
• Discounted Holidays at our picturesque UK holiday parks
• Company Sick Pay
• Discounted Meals at on-site restaurants
• Competitive Salary
• 30 Days Holiday (including bank holidays), increasing to 35 days with service (pro-rata)

Training + Development

Interview process

Visa Sponsorship

Security clearance