Leasing Consultant | Lease Up

Description

As a Leasing Consultant, your primary focus will be to develop productive and positive relationships with residents (both current and prospective) that maximize client satisfaction, occupancy, and retention, while remaining true to Van Metre’s mission, vision, and values.

• Monitor service requests and communicate with the service team and residents to ensure concerns are resolved quickly and adequately
• Prepare and complete all sales administrative tasks and reports (i.e., market surveys, etc.)
• Build relationships with prospective residents by conducting phone and email follow-up, scheduling and conducting property tours, and processing rental applications
• Greet every visitor to the community with a warm welcome, making yourself available to answer questions and assist as needed
• Maintain thorough knowledge of the property and its amenities, and act as a resource for current and prospective residents
• In conjunction with the rest of the team, plan, organize, and conduct resident events
• Inspect vacant apartments and report needed repairs to service team in order to maintain superior product quality
• Engage in sales activities to increase traffic and occupancy (i.e., grassroots marketing)
• Provide excellent customer service by checking in with residents, addressing concerns, and conducting lease renewals
• Complete three exterior community inspections weekly and report any deficiencies found (i.e., landscaping/paint needs, property damage, etc.)

Requirements

Van Metre Core Values

• Customer service skills
• Social media skills
• Lease Up experience preferred
• Previous experience in customer service, sales, hospitality, or related fields required
• Verbal and written communication skills
• 2+ years of leasing experience preferred
• Aptitude for working with people
• Professional demeanor and attitude
• Ability to conduct community and apartment inspections (inside and outside) in varying weather conditions
• Bilingual preferred
• Time management and prioritization skills

Benefits

Compensation and Benefits information: Van Metre offers excellent benefits, and a work environment that fosters and rewards excellence. We also promote work/life balance, including a robust Employee Wellness Program. We encourage employees to make full use of vacation and other company-paid leave to refresh their bodies and minds.

• Discounts: Rental and Van Metre Home purchase discounts; employee discount through Walker Title Company, Employee discount through Walker Title Company
• Wellness: Annual Wellness Reimbursement of up to $900; Free and unlimited access to TaskHuman Wellness App for yourself and your family members.
• Annual Bonus Potential
• Professional Development: tuition reimbursement; company paid certifications, memberships, and licensures; mentoring programs; growth paths; regular performance evaluations and training opportunities
• Salary: $16.00-$18.50 per hour (Pay is commensurate with experience, education, training, and skills)
• Retirement Planning: Company Matched 401(k) Retirement Savings Plan; access to retirement planning coaches
• Paid Time Off: 11 paid holidays; 10 vacation days, 10 sick days, Two Volunteer Days off, Two Personal Days, Winter Break, Day off for Annual Physical, Day off for your Birthday; comprehensive parental and bonding leave
• Weekend work is required

Training + Development

Interview process

Visa Sponsorship

Security clearance