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Training & Development Internship- Customer Service (Summer 2026)
Siemens
Assist in creating and managing training programs for Siemens Mobility customers.
6d ago
$23 - $28
Entry-level
Internship
New Castle, DE
Office Full-Time
Company Size
303,000 Employees
Service Specialisms
Industry Automation
Power Transmission
Imaging & Therapy Systems
Diagnostics
Rail Systems
Mobility & Logistics
Low & Medium Voltage
Smart Grid
Sector Specialisms
Industrial Automation
Building Automation
Rail Transport
Health Technology
Factory Automation
Process Industries
Pharmaceuticals
Chemicals
Role
What you would be doing
cbt modules
video production
job aids
curriculum docs
feedback analysis
training guides
- Participate in shadow sessions to understand learning methodologies.
- Assist in organizing and cataloging training resources and documentation.
- Learning Technology: The internship will provide insights into the use of learning technologies and tools, preparing students for roles in educational technology and e-learning development.
- Support the creation of computer-based training (CBT) modules, videos and job aids.
- Work on a small capstone project and contribute to the internal knowledge base – to be determined collaboratively with the intern and in alignment with their scholastic focus and level of experience.
- Contribute to curriculum documentation for various training programs.
- Develop communication materials for training initiatives.
- Assist in creating facilitator and user guides and quick-reference materials.
- Engage in project coordination and support various training initiatives.
- Help compile and analyze training feedback data.
- Conduct research on learning best practices and emerging trends in training and development.
- Collaborate with team members on developing and editing training materials.
What you bring
work authorization
gpa 3.0
instructional design
communication
analytical
collaborative
- Ability to work independently as needed
- Work Authorization: Applicants must be legally authorized for employment in the United States without the need for current or future employer-sponsored work authorization
- Psychology: The internship will provide insights into learning methodologies and behavior, which are relevant for careers in educational psychology and organizational development.
- Strong communication skills
- Attention to detail/organizational skills
- Prior internship or co-op experience (preferred) with a preferred cumulative GPA of 3.0
- Business: Interns will develop project management, organizational, and analytical skills, which are essential for various business roles.
- Liberal Arts: Interns will develop strong writing, research, and analytical skills, which are valuable in various professional fields.
- Analytical thinking/problem solving
- Instructional Design: Students will gain hands-on experience in designing and developing instructional materials, which is essential for careers in e-learning and corporate training.
- Collaborative mindset
- Education / Majors: Current sophomore or junior undergraduates pursuing a BA/BS from an accredited college or university and majoring in Education, Learning Technology, Marketing, Communications, Liberal Arts, Business, Instructional Design, Human Resources, Psychology, Organizational Development.
- Meets the critical capabilities listed above. Knowledge of rail industry is a plus but not required.
- Marketing: The experience will help students understand how to create engaging content and communication materials, which are crucial for marketing and promotional activities.
- Communications: Interns will enhance their ability to create clear and effective communication materials, including training guides, presentations, and reports.
- Proficiency in English
- Human Resources: Students will gain experience in training and development, which is a key function within HR departments.
- Education: Students will gain practical experience in instructional design, curriculum development, and educational technology, enhancing their teaching and training skills.
Information not given or found
Interview process
Information not given or found
Visa Sponsorship- applicants must already be authorized to work in the us; no employer sponsorship provided.
Information not given or found
Company
Overview
Founded in 1847
Historical Milestone
Established as a small telegraph company and transformed into a global leader in technology.
- The company drives progress with solutions in electrification, automation, and digitalization across industries.
- With cutting-edge products and services, it leads sustainable innovation for industries like energy, manufacturing, and infrastructure.
- Its impressive portfolio includes smart grids, automated factories, advanced healthcare technologies, and solutions for urban mobility.
- Siemens’ digital solutions enhance efficiency and sustainability in everything from smart buildings to electric vehicles.
- It has contributed to iconic projects, including energy-efficient train systems and automation in key industrial sectors.
- Transforming how industries use digital technology to optimize operations and tackle global challenges.
- Leading change is a team effort
- Our people are enthusiasts with diverse backgrounds, skills and interests
- Every individual is valued
- Ownership – empowering employees to take responsibility
- Collaboration – leveraging unique strengths to find creative solutions
- Respect & Inclusion – diverse, respectful, flat hierarchies, flexibility, celebrating individual contributions
90% reduction
Scope 1 & 2 emissions by 2030
Achieve a 90% reduction in own-operations greenhouse gas emissions compared to 2019 levels by 2030.
144 million tonnes
CO₂-equivalent avoided in FY 2024
Products sold in FY 2024 helped customers avoid approximately 144 million tonnes of CO₂-equivalent emissions.
100% renewable
Electricity by 2030
Transition to 100% renewable electricity across operations by 2030, aligned with the RE100 initiative.
90% reduction
Scope 3 emissions by 2050
Achieve a 90% reduction in value-chain (Scope 3) emissions by 2050, validated by the Science-Based Targets initiative.
- Achieve net‑zero greenhouse‑gas emissions across the value chain by 2050
- Own‑operations net‑zero by 2030
- Value‑chain (Scope 3) target: 30% reduction by 2030
- €650 million invested in decarbonization efforts by 2030
- 100% EV fleet (EV100) by 2030
- 100% net‑zero buildings (EP100) by 2030
- Scope 1 & 2 emissions reduced by 50% since 2019, Scope 3 by 15% since 2019
- Products sold in FY 2024 helped customers avoid ~144 million tonnes CO₂‑equivalent
- Eco‑design standard achievement: 54%; 25,000 Siemens products labeled “EcoTech” for sustainable design
- Landfill waste down ~12%; recycling share of total waste 84%
Women at 32%
Top Management Increase
Women in top management roles increased significantly from a baseline of 23% in FY 2020 to 32% in FY 2024.
- DEGREE strategic framework includes 'Equity' as a measurable field of action
- Global Equity program focuses on equal rights in hiring and internal promotion processes
- SBTi‑validated targets exclude DEI but inclusion embedded in governance and career development
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