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Senior Computer User Support Specialist
Employer undisclosedRole managed by a recruiter
Advanced technical support and contribution to the design and implementation of operating system components.
22d ago
$85,500
Experienced (8-12 years), Expert & Leadership (13+ years), Intermediate (4-7 years)
Full Time
Colorado Springs, CO
Onsite
Role
What you would be doing
system development
performance analysis
mentorship
continuous learning
asset support
data analysis
- Design, develop, and implement high-quality components for operating systems and end-user environments.
- Conduct root cause analysis and performance tuning of operating systems and applications.
- Mentor junior support staff and contribute to knowledge-sharing initiatives.
- Stay current with emerging technologies, tools, and best practices in user support and system administration.
- Provide advanced support for a wide range of IT assets, including desktops, laptops, mobile devices, and peripheral equipment.
- Gather and analyze technical data to identify trends, diagnose issues, and recommend solutions.
- Collaborate with project leads, software engineers, and system administrators to ensure seamless integration and support of IT systems.
- Maintain documentation of support procedures, system configurations, and troubleshooting steps.
What you bring
bachelor’s degree
federal/defense
ts/sci
certifications
iat ii
5+ years
- Familiarity with a wide range of end-user devices, platforms, and IT assets.
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
- Experience working in federal or defense environments.
- Must have active TS/SCI
- Industry standard technical network certifications.
- IAT Level II Certification
- At least 5 years of in-depth experience.
- Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical users.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- active ts/sci required
Your recruiter
Your recruiting firm
- Committed to delivering high-quality construction and project management services across various industries.
- Recognized for precision and reliability, particularly in infrastructure and industrial projects.
- Portfolio includes large-scale government and commercial projects, fostering trust through expertise and innovation.
- Key achievements include urban development, transportation infrastructure, and energy solutions, often requiring complex engineering and logistics.
- Specializes in providing customized solutions to address specific client challenges effectively.
- Adopts cutting-edge construction management technology to enhance project efficiency and delivery.
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