Director, Software Programs and Quality - Outcomes

Description

• Participate in cross-functional teams to improve R&D process efficiency, increase throughput, optimize product lifecycles (PLC), and streamline new product introduction (NPI).
• Clarify process accountability gaps within Outcomes to ensure seamless execution and ownership.
• Develop and implement holistic quality assurance strategies and end-to-end testing plans to validate Outcomes solutions—integrating products from Itron and third-party partners—ensuring they meet rigorous internal standards and exceed customer expectations.
• Drive process and methodology standardization, auditing, and benchmarking across design, implementation, test and deployment.
• Coordinate R&D program goals, dashboards, and KPIs to maximize product reliability and minimize overall costs.
• Direct the Program Management Office (PMO), ensuring use of standardized tools (such as Azure DevOps), process documentation, quality metrics and efficiency metrics.
• Influence and advance product and process refinement initiatives to ensure solutions have broad market adoption, driving scalable growth and positioning the Outcomes organization to meet long-term corporate goals.
• Foster collaboration within Outcomes and across Itron to improve cycle time, improve quality, increase organizational efficiency and improve customer satisfaction.
• Refine our processes and standards for how we release new products to customers and deliver results that enable those customers to serve as vocal references to industry.

Requirements

• Bachelor’s degree in engineering or a related field.
• At least 10 years’ experience in hands-on product development.
• Demonstrated success in previous global leadership roles.
• Strong analytical and project management skills.
• MBA highly preferred
• Proven ability to influence large, complex organizations.
• Knowledge of, and preferably certification in, Agile or SAFe methodologies; experience with Six Sigma a plus
• Experience with software systems, embedded firmware, and solutions that involve integration between cloud-based software and widely-deployed hardware products.
• Strategic mindset with the ability to make critical decisions that drive organizational success.
• 5+ years’ experience in managing teams distributed globally.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance