Service Delivery Manager - Gas

Description

This job sits within Compliance, which is responsible for managing the Group's compliance responsibilities including gas servicing and fire risk assessments to ensure the Group's properties comply with legislation.

• Liaising with your team making sure we are reporting and dealing with safeguarding, welfare and health and safety issues reporting these through the appropriate channels
• Managing, developing, and monitoring performance of your team in line with Gas legislative and regulatory requirements, helping towards the group achieving 100% compliance and providing a cost-effective and efficient service to tenants and customers
• Managing resources effectively, ensuring tools and equipment are maintained by staff and stock requests are within agreed budgets
• Assisting in the recruitment process of new staff, attending interviews, completing inductions etc
• Keeping up to date with Gas safe technical bulletins and Gas regulations and provide necessary updates to your team
• Working with Gas Planning to look at ways we can make efficiencies making sure the engineers are working in real time and addressing any issues as they arise
• Managing/monitoring new installations, checking heating surveys and POJ are being sent in real time, booking appointments with tenants, ordering materials, on-site inspections of work to ensure we are achieving the desired standard

Requirements

If you have a qualification at a lower-level, along with practical experience and would be prepared to undertake this qualification with the support of Sanctuary Group, we would still welcome an application.

As part of the interview process, candidates will be required to bring with them the original certification verifying proof of their qualifications. Copies and CSCS cards will not be accepted.

• Experience of managing and developing people
• This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence
• Ability to use and update computerised systems (including PDA) for work scheduling
• Wellbeing support and tools
• Recent experience of undertaking a similar role, preferably within a building maintenance or facilities
• To ensure full compliance with health and safety legislation, candidates applying for this role must be qualified to CCN1, CENWAT, CKR1, CPA1, Gas Auditing Qualification, HTR1, Unvented – G3 certificate, and Water Regulations (WRAS), or currently undertaking the qualification
• Proven experience analysing and diagnosing complex problems and implementing effective solutions

Benefits

£50,291 - £52,938 per year

40 hours per week

• Role salary is £48,902 with an additional policy allowance of £1,388 per annum (rising to £51,476 with an additional policy allowance of £1,461 per annum after 12 months, subject to satisfactory performance)
• Cycle to Work scheme
• A pension scheme with employer contributions from Sanctuary
• Employee Advice Service including counselling
• Employee discounts
• Employee recognition scheme
• Voluntary health plans
• Life Assurance
• 25 days annual leave (rising to a maximum of 30 days) plus public holidays

Training + Development

Interview process

Visa Sponsorship

Security clearance