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Resident Liaison Officer
United Living Group
Serve as primary resident contact, managing communications and customer care for onsite projects.
4d ago
Junior (1-3 years), Expert & Leadership (13+ years)
Contractor
Woodford Green, England, United Kingdom
Onsite
Company Size
1,800 Employees
Service Specialisms
Infrastructure Services
Property Services
New Homes
Telecommunications
Low Carbon Retrofit
Planned Maintenance
Responsive Maintenance
Gas Infrastructure
Sector Specialisms
Infrastructure
Buildings
Residential
Utilities
Water
Energy
Land & Funding
Telecoms
Role
What you would be doing
What you bringBenefits
- Opportunities for career progression aligned with the company’s growth
- Immediate interview for qualified candidates
- Competitive salary and benefits package
Information not given or found
Interview process
- immediate interview for qualified candidates
Information not given or found
Security clearanceInformation not given or found
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Company
Overview
£627 m
Annual Revenue
The company's annual revenue as of March 2024.
£3.4 b
Order Book Value
The total value of the company's order book as of March 2024.
2014
Year Established
The company was formed in 2014 through the merger of Bullock Construction and United House.
- It rapidly evolved into a national infrastructure and housing powerhouse.
- Backed by Apollo Global Management since 2023.
- Its four pillars—Property Services, Infrastructure Services, New Homes, Connected—deliver projects from social housing retrofits to telecoms roll‑out.
- Typical projects include net‑zero home retrofits, water network builds, gas pipeline diversions, and build‑to‑rent schemes.
- In Infrastructure, it handles gas, water, and telecoms upgrades; in Property, it tackles building safety, planned maintenance, and regeneration.
- Unusually, it owns a telecoms arm deploying mobile and fixed‑line networks, acquired via Great British Communications and 5G rollout expansions.
- Its history spans heritage heating installers to modern utility and property group, merging utilities expertise with construction heritage.
- Community Engagement
- Customer Focused
- Partnership Delivery
- Professional and Passionate
- Responsible
2030
Net Zero Target
Aims to achieve net-zero emissions by 2030.
4.5 Mt
CO₂ Capture
Captures 4.5 million metric tons of CO₂ annually through the HyNet pipeline.
250M
Infrastructure Investment
Awarded a £250 million contract for a CO₂ pipeline project.
- Committed to reducing our environmental impact through measurable outcomes
- Pathway to zero covering scope 1 and 2 operations
- Publish direct emissions annually via ESOS and SECR reporting
- Use eco welfare cabins (solar/lithium hybrid, rainwater harvesting, non-chemical WC, telematics) to reduce emissions and noise
- Support clients’ decarbonisation, including net-zero retrofit of buildings
- Placed on LHC Retrofit & Decarbonisation Framework supporting public-sector retrofit energy efficiency
- Four strategic pillars (Infrastructure Services, New Homes, Property Services, Connected) embed sustainability actions with KPIs
- United Living Group mission states: 'to create a more sustainable and inclusive society'
- No published DEI strategy or quantitative gender statistics found
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