Assistant Community Manager - Bilingual Preferred

Description

The Assistant Community Manager greets prospects, processes applications, manages leases and renewals, handles rent collections and evictions, and promotes resident satisfaction and property visibility through effective communication and social media.

The role may require extended periods of sitting at a desk, occasional stair climbing, reading documents and screens, and lifting items up to 20 pounds. Work is primarily on‑site with exposure to the elements, and may involve confined spaces, heights, or potentially hazardous areas.

• Greet and qualify prospects using lead management software, ensuring Fair Housing compliance.
• Assist prospects with applications, deposits, credit checks, and rental history verification.
• Maintain updated availability reports and submit applications for manager approval.
• Conduct property tours, close sales, prepare move‑ins, and obtain resident signatures.
• Manage lease renewals, issue notices, process move‑outs, and update management software.
• Collect rent, enforce lease terms, track fees, and initiate evictions when necessary.
• Respond promptly to resident complaints and requests to enhance satisfaction and retention.
• Follow eviction procedures, including notices, court representation, and proceeding facilitation.
• Perform market research, outreach marketing, and update competitive property data.
• Maintain an active social‑media presence to boost property visibility and engagement.
• Complete all required paperwork for leases, move‑ins, and move‑outs in a timely manner.

Requirements

Applicants need a high school diploma or GED, or 1–3 months of relevant experience, plus at least one year of customer service or apartment leasing experience; a background in accounting combined with customer service is preferred. Proficiency with Microsoft Office and project management tools, as well as a valid driver’s license, is required.

Benefits

At RPM, we’re in the business of extraordinary. We put people first and offer top‑industry pay, comprehensive benefits, and clear pathways for career training and education, inviting candidates to start an extraordinary journey today.

RPM Living offers weekly pay for on‑site associates, comprehensive healthcare coverage, employer‑paid mental‑health and wellness programs, and ancillary insurance options. Employees also receive a 401(k) with a robust company match, professional development opportunities, DEIB initiatives, paid time off with floating holidays, and discounted perks such as Costco membership and entertainment deals.

Training + Development

Interview process

Visa Sponsorship

Security clearance