Project Manager

Description

The Project Manager is responsible for fostering a strong relationship with our customers to meet their needs while effectively negotiating deadlines both with the customer and internally with our production capabilities. In this position, the Project Manager is the single point of contact for all aspects of their assigned projects, from project inception to final closeout and invoicing. The project manager plans, coordinates and oversees all tasks, critical dates, client and 3rd party interfaces and relations, performance quality, customer satisfaction, budget and project administration for each assigned project. The PM is the primary integrator for the entire business transaction for each project.

The position will be responsible for managing multiple projects across our architectural product (AP) line meeting the expectations of the customer. The ideal candidate will be a skilled communicator, highly organized with the ability to juggle multiple tasks in a fast-paced environment. As a Project Manager you will have contact with our largest customers and be exposed to nearly all aspects of the company. As such, Project Managers are uniquely positioned within the company to have a large amount of influence over the quality and on-time delivery of orders. Project Managers work to ensure that their projects are completed on-time, at the correct budget and with the highest quality possible. Additionally, the individual hired for this position would be required to manage projects from start to finish, including delivery, customer installation support, project scheduling, etc.

• Interfacing with the factory and fabrication to establish shipping schedules and special instructions.
• Reviewing ship dates to ensure project timelines are met.
• Tracking orders to completion; maintaining accurate and standardized order records.
• Managing manufacturing remakes and troubleshooting processes.
• Coordinating and managing project task assignments.
• Developing work plan and schedule based on overall project parameters, project scope and customer’s goals. Providing consultation to specifier and contractors.
• Providing professional customer interface and client relations throughout the project.
• Ensuring field paperwork and installation instruction is completed and delivered in a timely manner
• Providing single point of contact for Sales, Specifiers and Contractors for all communications.
• Working with Estimating to establish overall project scope and manages internal team to ensure coordinated effort; schedules and conducts project kick-off meeting.
• Responsibility for customer sign-offs, approvals and formal paperwork during the implementation and closeout phases.
• Providing timely formal verbal and written communications throughout project to specifier, contractors and project team.
• Maintaining detailed project documentation, including key project decisions, communication logs, customer requests and revisions.
• Interfacing with engineering to ensure submittal drawings, manufacturing drawings and job order completion is done on time and of high quality.
• Reviewing plans and product specifications.
• Managing the change order process.

Requirements

• The ability to work with a collaborative, cross-functional team and to relate directly to our direct sales force and customer base is essential.
• Is responsive, possesses creative problem-solving skills and demonstrates good business judgment.
• 2-3 years’ experience in a Project Management position.
• Proficiency in Autocad or Solidworks is a requirement.
• Strong organizational skills within Microsoft Excel and digital filing.
• Creativity, is innovative, is proactive and is flexible; can multi-task.
• Experience working with other internal departments to achieve a common goal.
• Ability to read architectural/engineering/construction drawings.
• Is a team player that possesses solid communication skills, including: verbal, written, presentation and listening skills.
• Bachelor’s degree in construction management, architecture, engineering, or related field, or equivalent combination of education.
• A good mix of interpersonal and technical skills.
• Experience managing customer expectations.
• A strong knowledge of all aspects of management, including budget, quote and order preparation and management, installation and project administration.
• The ability to analyze, plan, schedule and implement.
• Experience answering technical questions.
• Excellent communication skills, both oral and written. Experience speaking with vendors and/or customers Demonstrated ability to work in a positive relationship with a demanding customer.
• Proficient problem-solving skills.
• A working knowledge of construction documents, floor plans, Gantt charts and the construction process.
• Ability to anticipate and resolve site issues.
• MRP experience is a plus.
• A high attention to detail and is process oriented.

Benefits

This is a professional / exempt position in an office setting with typical working hours of 7:30 am to 4:30 pm Monday through Friday. Forms+Surfaces also offers a hybrid work schedule program after completion of a probationary period and depending on level of experience and quality of performance. Some travel is necessary to ensure proper completion of projects.

Training + Development

Interview process

Visa Sponsorship

Security clearance