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Service Desk Analyst - Dynamic Energy, Temp
Dynamic Energy
Provide desktop support, software/hardware troubleshooting, AD admin, and user IT orientation.
8d ago
Intermediate (4-7 years), Experienced (8-12 years)
Full Time
Philadelphia, PA
Office Full-Time
Company Size
154 Employees
Service Specialisms
Engineering Procurement and Construction
Financing
Asset Management
Energy Storage
Electric Vehicle Charging Solutions
Sector Specialisms
Commercial Solar
Residential Heating
Heating & Cooling Systems
Emergency Power Generators
Energy Efficiency Retrofits
Building Sustainability
EV Charging Infrastructure
Electrical & Instrumentation
Role
What you would be doing
mobile support
user orientation
sharepoint admin
desktop support
hardware support
- Mobile Device/Tablet - troubleshooting, upgrading and setup assistance
- Conduct User IT Orientation to go over resources and services
- SharePoint - site creation, administration, and troubleshooting
- Responding and resolving desktop support inquiries via our ticketing system, email, or phone. (ServiceNow)
- Hardware Support - troubleshooting, reimaging, and building client machines
What you bring
windows 10
office365
cisco webex
ms teams
active directory
sccm
- Software Support - troubleshooting, installing, upgrading, and removing applications. (Windows 10, Office365)
- Familiarity with Lenovo ThinkPad laptops and Dell OptiPlex desktops
- Able to follow direction, work with the team, and work independently
- Good organizational skills, able to handle projects and prioritize tasks as they present themselves
- Unified Communications - Cisco Webex, Call Manager, MS Teams administration and troubleshooting
- Understanding of Asset Management systems such as LANDesk or SCCM
- Excellent communication skills are a must (face-to-face, written, and telephone)
- Able to work flexible and weekend hours
- Active Directory Administration - user accounts, security groups
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
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Security clearanceInformation not given or found
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Company
Overview
Over 400 MW Developed
Solar Capacity
Reflects the company's significant contribution to solar energy development across various projects.
150 MW Constructed
Active Solar Projects
Demonstrates the company's ability to successfully deliver and implement large-scale solar infrastructure.
- Privately owned until becoming a wholly owned subsidiary of Pattern Energy, bolstering its financial backing.
- Completes turnkey commercial and utility projects—spanning rooftop, ground-mount solar, battery storage, and EV charging.
- Combines in-house teams of engineers, financiers, interconnection experts, and project managers to streamline delivery.
- Typical clients include commercial, institutional and landowner partners seeking cost savings and reliable energy assets.
- Noteworthy for merging technical expertise with financial advisory to optimize ROI and cash flow for customers.
- Operates across multiple U.S. regions with regional offices in California, Texas, Colorado, and headquarters in Pennsylvania.
- Collaboration: We embrace teamwork, communication, and open relationships.
- Innovation: We push boundaries and focus on continuous improvement.
- Customer Focus: Our customers’ success drives our priorities and actions.
- Integrity: We maintain the highest standards of honesty and transparency in all our operations.
- Accountability: We take ownership and responsibility for our actions and results.
2030 Goal
Net Zero Emissions
The company aims to achieve net zero emissions by the year 2030, demonstrating a strong commitment to climate action and sustainability.
- Committed to sustainable energy solutions that reduce environmental impact.
- Implementation of energy-efficient technologies and solutions in all operations.
- Prioritizing renewable energy sources and minimizing carbon footprint.
- Gender parity in leadership roles.
- Commitment to creating an inclusive workplace with equal opportunities for all.
- Implementation of inclusive hiring practices aimed at increasing diverse talent.
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