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Checksammy

Client Services Coordinator (OT)

Company logo
Checksammy
Tech‑driven bulk waste removal & sustainability services connecting clients to independent haulers via a data‑centric platform.
Coordinate client services between sales and open‑tops team, manage communications and logistics.
12d ago
$18 - $20
Intermediate (4-7 years), Experienced (8-12 years), Junior (1-3 years), Expert & Leadership (13+ years)
Full Time
Addison, TX
Field
Company Size
200 Employees
Service Specialisms
Waste Management
Recycling
Environmental Services
Sustainability Solutions
Disposal Services
Industrial Services
Logistics
Consulting
Sector Specialisms
Residential
Commercial
Municipality
Retail
Restaurant
Bulk Waste Removal
Sustainability Services
Junk Removal
Role
What you would be doing
cross-functional
documentation
reporting
client support
vendor coordination
issue resolution
  • Work cross-functionally with internal teams (Open-Tops, Sales, Operations, Dispatch) to ensure client expectations are met.
  • Maintain accurate documentation of client communications, service agreements, and project outcomes.
  • Track and report on service progress and provide insights to Sales and Leadership teams.
  • Respond promptly to client questions, concerns, and new service requests.
  • Coordinate with vendors and third-party partners when necessary to fulfill service needs.
  • Identify and resolve issues quickly while maintaining a high level of customer service.
  • Communicate effectively via email, phone, and SMS with clients and internal stakeholders.
What you bring
microsoft office
college degree
communication
customer service
waste services
teamwork
  • Knowledge or experience in waste services, sales support, or customer relationship management preferred.
  • Strong verbal and written communication skills.
  • One year of professional experience in customer service, sales support, or a related field.
  • Proficient with Microsoft Office (Outlook, Word, Excel) and comfortable navigating web-based tools.
  • College Degree or Equivalent Preferred.
  • Ability to multi-task across various communication channels and manage multiple projects simultaneously.
  • Strong organizational skills and attention to detail.
  • Comfort interacting with both internal leadership and external clients.
  • Ability to work in a collaborative, team-oriented environment.
Benefits
  • Paid Time Off
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
Training + Development
Information not given or found
Company
Overview
$45M funding
Major investment round
Significant expansion of operations and nationwide reach through strategic funding in 2024.
  • Tech-forward marketplace for bulk waste removal with Canadian roots.
  • Veridiant SaaS connects thousands of haulers and recycling partners.
  • Same-day service across North America for businesses and municipalities.
  • Expanded offerings include solar panel recycling and mobile facilities.
  • Combines real-time data and logistics for transparent sustainability tracking.
  • Marketplace model offers flexible pricing and scheduling.
  • Bold initiatives like FleetShine and carbon offset marketplaces.
Culture + Values
  • Innovation-driven leadership.
  • Commitment to creating positive environmental impact.
  • Collaborative and team-oriented.
  • Sustainability-focused in every aspect of operations.
  • Customer-centric approach to business.
Environment + Sustainability
2050
Aiming for Net-Zero Emissions
Committed to achieving net-zero emissions by a target year, aligning with global sustainability goals.
  • Committed to reducing waste and carbon emissions in all operations.
  • Focusing on circular economy principles to minimize landfill waste.
Inclusion & Diversity
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