General Manager, Southwestern Ontario

Description

• Responsible for driving the growth of the market through developing and implementing strategic business plans to expand market share, capture strategic sales opportunities and develop market penetration strategies for new business.
• Consistently set and monitor performance objectives, goals and criteria; evaluate performance through quarterly performance reviews. Identify and action opportunities for growth and development.
• Develop and ensure business controls and processes are in place to effectively manage sales, service and installation activities.
• Build and maintain relationships with key stakeholders, clients, contractors and suppliers
• Monitoring the financial performance of the business and addressing any operational concerns that could impact results; utilizing KPI’s in all departments to ensure success against forecasts.
• Working closely with Marketing to drive profitable growth in the Region
• Establish methods to measure and maintain customer service excellence; develop corrective action to be implemented on a timely basis when service falls below standards.
• Provide strategic direction, business planning, and full P&L management.
• Direct and motivate a high performing team through effective training, coaching and development of key leadership roles.

Requirements

• Post-secondary education in business and equivalent work experience within the utilities industry is preferred.
• Strong leadership, training and motivation skills with a track record of successfully managing and developing high performing teams.
• Demonstrated strong business acumen with the ability to contribute to the development and execution of strategic plans.
• Strong understanding of customer needs, service and experience with demonstrated ability to analyze and interpret market and consumer data in order to make sound business decisions.
• Minimum of 5-7 years’ progressive general management or sales experience within an organization that provides services to the business and consumer sectors with direct B2C experience; preferably within the market.
• Demonstrated problem solving, strategic planning, decision making and project management skills.
• Strong relationship building skills; ability to develop new and effective relationships with internal and external contacts.
• Results oriented with a strong sales acumen and robust operational knowledge; demonstrated ability to consistently meet or over-achieve business growth and profitability targets.
• Demonstrated capability to effectively and proactively manage time, set priorities, meet multiple and conflicting deadlines, and to deliver on outcomes.
• Excellent verbal and written communication skills, with the demonstrated ability to influence and negotiate desired outcomes.
• Flexibility and adaptability; high capacity to work in and lead an evolving organization; establishing new processes, etc.; ability to lead change and act as a change agent.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance