Fitness Center Front Desk Associate

Company logo
Jll
JLL provides professional services in real estate and investment management worldwide.
Front desk host managing member service, safety, cleanliness, and admin for a corporate gym.
9 days ago ago
Junior (1-3 years)
Full Time
Cincinnati, OH
Office Full-Time
Company Size
102,000 Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Architecture
Property Development
Design
Technical Services
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Role
What you would be doing
inventory management
equipment orientation
usage reporting
safety inspections
capacity monitoring
facility orientation
  • Maintain facility cleanliness and organization throughout your shift, including inventory management of towels, cleaning supplies, and amenities
  • Handle member concerns and feedback professionally while maintaining accurate employee locker records
  • Monitor facility capacity, enforce occupancy limits, and oversee proper equipment usage while providing basic equipment orientation to users
  • Generate weekly usage reports and facility metrics while performing other assigned administrative duties
  • Conduct regular safety inspections of exercise equipment and facility areas, reporting any maintenance issues or safety concerns
  • Greet employees with a positive, professional attitude and assist with fitness center inquiries, policies, and equipment questions
  • Conduct facility orientations for first-time visitors and assist with fitness center marketing initiatives and events
What you bring
cpr/aed
membership
microsoft office
high school
customer service
facility ops
  • Previous experience in fitness, recreation, hospitality, or facility management industries
  • Familiarity with membership management systems or similar database platforms
  • CPR/AED certification or willingness to obtain certification upon hire
  • Ability to work independently while managing multiple tasks simultaneously
  • Physical ability to stand for extended periods, lift up to 75 pounds occasionally, and maintain visual/auditory awareness for facility safety
  • 1-2 years of customer service experience in face-to-face environments
  • Flexibility to work various shifts including early morning and evening hours
  • Strong interpersonal and communication skills with professional appearance and demeanor
  • Experience with facility operations, maintenance coordination, or wellness program support
  • Basic knowledge of fitness equipment operation and general exercise principles
  • Basic computer proficiency including Microsoft Office and ability to learn facility management software
  • High school diploma or equivalent required
Benefits
Information not given or found
Training + Development
Information not given or found
Company
Overview
$20+ billion revenue
Annual Revenue
JLL generated over $20 billion in revenue in 2021, demonstrating strong financial performance.
  • Founded over 200 years ago, JLL has become a global leader in real estate services and investment management.
  • With a presence in over 80 countries, JLL offers a wide range of services, including property management, advisory, and capital markets.
  • JLL manages iconic properties like the Shard in London and works with Fortune 500 companies to optimize real estate portfolios.
  • The company is known for its innovative solutions in real estate technology and sustainability.
  • Typical projects include large-scale urban developments, corporate relocations, and infrastructure advisory.
  • JLL has pioneered the integration of data-driven insights into real estate decision-making.
  • The company’s expertise spans across diverse sectors, such as residential, commercial, industrial, and infrastructure.
  • Notable for its long-standing history, JLL continues to shape the global real estate landscape.
Culture + Values
  • Integrity, teamwork and ethics in all of our actions
  • Respect for people, their contributions and personal growth
  • Customer-driven focus with a commitment to excellence
  • Commitment to sustainability and the environment
  • Innovation and creativity in everything we do
  • Building strong relationships and trust with our clients, partners, and communities
Environment + Sustainability
Net Zero 2040
Carbon Target
Aiming to achieve net zero carbon emissions by 2040 through comprehensive sustainability strategies.
50% by 2030
Emission Goal
Reducing carbon emissions from managed buildings by 50% by 2030.
10% by 2025
Water Efficiency
Aiming for a 10% reduction in water usage per square foot by 2025.
100% Renewable
Energy Source
Targeting 100% of energy from renewable sources for managed properties by 2030.
  • Implementing green building certifications for managed properties, such as LEED and BREEAM
  • Assisting clients in reducing their carbon footprint by optimizing building operations and energy use
Inclusion & Diversity
40% Gender Representation
Target for Senior Leadership
Aim to achieve 40% gender representation in senior leadership roles by 2025.
35% Women in Workforce
Global Workforce Composition
Currently, women make up 35% of the global workforce, with efforts focused on increasing their presence in leadership.
  • Dedicated programs for advancing women’s leadership and mentorship.
  • Partnerships with external organizations to promote gender equality in real estate.
  • Ongoing efforts to foster an inclusive work environment for employees of all backgrounds.
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