Deputy Leader (Wastewater Facility)

Description

• Oversee contract execution for the site.
• Customer Obsessed : Build and maintain strong customer relationships, addressing escalated issues promptly. Contribute to new business opportunities and work towards improving Net Promoter Scores.
• Work closely with cross-functional teams to optimize resource utilization and minimize downtime.
• Evaluate and mentor the team.
• The employee is frequently required to stand, walk, climb stairs or ladders, sit, use hands to finger, handle or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell.
• Identify and implement operational efficiencies and cost-saving initiatives to enhance site-level performance.
• Assists the Site Leader in promoting a safety-first culture and conducting regular safety checks or audits.
• The employee may regularly lift 10-25 pounds and may occasionally lift and or move up to 50 pounds.
• Compliance : Oversee contract execution for the site, ensuring adherence to established environmental, health, safety, operating, maintenance, and emergency response procedures.
• Conduct regular safety training and awareness programs for all site personnel.
• Typically supervise less than 10 FTEs.
• Ensure adherence to established environmental, health, safety, operating, maintenance, and emergency response procedures.
• Align responsibilities with supervisor if part of a common project.
• Promote a positive work culture.
• Monitor and report on site-level financial transactions to ensure cost-effectiveness.
• While performing the duties of this job, the employee is regularly required to talk or hear.
• People Focused : Promote a positive work culture, manage resources effectively, and communicate business initiatives and goals to team members. Evaluate and mentor the team to drive performance and growth.
• Supports the Site Leader in managing team performance, helping to identify areas for improvement and offering coaching as needed.
• Safety : Foster a safety-driven culture across the site, ensuring all employees have proper training, resources, and PPE. Maintain compliance with OSHA, State, and Veolia Safety and Environmental programs.
• Provides support in client communications and is capable of stepping into client-facing roles when necessary.
• Cost Effective : Support OPEX initiatives for efficiency and cost savings. Assist with budgeting and cost control for the site. Identify and implement process improvements to increase operational efficiency.
• Implement and enforce comprehensive safety protocols, procedures, and best practices at the operational level.
• Maintain high standards of quality and consistent results.
• Independently manage facilities generally less than 1 MGD; or support Site Leader with generally 1-5 MGD facilities.
• Reliability : Monitor project delivery performance, maintaining high standards of quality and consistent results. Coordinate problem resolution and manage conflicting priorities effectively.
• Coordinate problem resolution and manage conflicting priorities.
• Assists the Site Leader in mentoring junior team members, providing guidance and support for skill development and performance improvement.
• Build and maintain strong, trust-based relationships with site-level customers and stakeholders.
• Communicate business initiatives and goals to team members.
• Monitor project delivery performance.
• Continuously monitor and report on safety performance metrics, including incident rates and near-misses, to drive improvement.
• Collaborate with cross-functional teams to continuously improve customer experience and satisfaction.
• Respond to customer inquiries, concerns, and complaints promptly and professionally.

Requirements

• Basic troubleshooting skills for equipment and processes.
• Familiarity with water quality testing and analysis techniques.
• Comprehensive understanding of unit processes applicable to water and/or wastewater treatment facilities Knowledge of: a) Water treatment processes (e.g., coagulation, flocculation, sedimentation, filtration, disinfection) b) Wastewater treatment processes (e.g., primary treatment, secondary treatment, tertiary treatment).
• Must be able to obtain certifications as required.
• Computer Skills :
• Strong interpersonal and communication skills to assist in liaising with the Site Leader, staff, and external stakeholders.
• Ability to read and interpret technical drawings and schematics.
• A degree in Business, Engineering, Project Management, or a related field is strongly preferred but not required.
• 3 years of leadership experience, 2 of which in a supervisory or lead role, with a focus on assisting leadership and contributing to operational success.
• High School Diploma/GED is required.
• Understanding of regulatory compliance requirements.
• Proficiency in general computer applications, including: a) Microsoft Office Suite (Word, Excel, PowerPoint) b) Data entry and management systems c) SCADA systems (desirable) d) Computerized maintenance management systems (CMMS).
• Operational Knowledge :
• Preferred knowledge of: a) Electrical systems relevant to water/wastewater facilities b) Mechanical systems used in treatment plants c) Instrumentation and control systems for process monitoring and automation.
• Ability to foster teamwork and collaboration, ensuring that communication flows smoothly across all team members to ensure team alignment and site goals are met.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance