Business Process Owner – Technology and Applications

Description

• Transformation Pipeline: Develop and maintain a digital transformation roadmap, prioritising high-value initiatives aligned with strategic objectives.
• Strategic & Hands-on Leadership: Combines strategic vision with operational execution, aligning initiatives with business priorities and long-term goals.
• Cross-Functional Projects: Lead cross-BU improvement projects by applying AI/ML techniques to enhance process efficiency, quality, and cost performance.
• Solution Design Partnership: Collaborate with IT and vendor teams to define solution architecture, data models, and analytics approaches that address critical business needs.
• Platform Ownership: Manage and oversee the AI, Footprint, and Maps platforms, ensuring high availability, scalability, and alignment with evolving business strategies.
• Responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines.
• Project Delivery: Define and implement robust IT Service Management and project management practices for digital and analytics initiatives.

Requirements

• Governance & Performance Management: Adept at establishing governance frameworks, KPIs, and decision-making processes that enable accountability and transparency.
• 15+ years of successfully leading continuous improvement and digital transformation & AI programs across global operations.
• Operational Excellence: Skilled in structured problem solving, process optimization, and driving measurable improvements in quality, cost, and efficiency.
• A master’s degree or professional Qualifications.
• Change Management Expertise: Extensive experience in managing large-scale organizational and technology transitions with a focus on adoption and sustainability.
• Team Leadership: Proven ability to lead, coach, and develop high-performing teams—fostering ownership, collaboration, and a culture of excellence.
• Project & Program Leadership: Strong track record in managing complex, cross-functional initiatives—delivering on time, within scope, and budget.
• AI-Powered Insights: Translate operational challenges into scalable, AI-driven solutions—from concept to adoption—delivering measurable impact.
• Stakeholder Engagement: Proficient in executive communication and stakeholder management across business units, geographies, and cultural contexts.
• Proficiency in both spoken & written English language is required.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance