Community Manager

Description

• Ensures that the property is being maintained to standards provided by Centerspace.
• Drives overall financial results for the property; can analyze and summarize key issues, trends and possible solutions and strategies to address.
• Collaborates with the Lead Technician and/or Service Supervisor to align priorities and measure performance.
• Creates action plans if there is underperformance.
• Ensures that all staff complies with internal policies/procedures, department programs, training requirements, Fair Housing laws and all other applicable rules and regulations.
• Submits renewal plans for approval.
• Prepares the annual business plan and budget and is accountable for achievement of results.
• Direct property operations in a manner that is consistent with the property budget.
• Requests resources when necessary and provides feedback about how we can improve operations.
• Approves new resident applications.
• Collaborates with supporting departments as needed.
• May represent Centerspace in Conciliation Claims Court.
• Personnel management including recruiting and hiring, training and development, scheduling, timekeeping & payroll, coaching and discipline, performance evaluation and goal setting.
• Coaches team members to continue their career development and strengthen our talent pipeline.
• Completes reports as required.
• Monitors and reports incidents and legal risks.
• Coordinates annual unit inspections.
• Operates under guidelines of local laws and ordinances.
• Prepares the annual business plan and is accountable for achievement of results.
• Implements process changes and initiatives.
• Leads teams to success, motivating them provide services consistent with our Mission, Vision and Values
• Leads, directs, hires, terminates, coaches and supervises the staff at the property. Monitors and approves all leave requests and timecards for all staff.
• Completes regular property inspections.
• Responsible for providing direction and executing operational processes and procedures.
• Completes monthly financial review and variance reporting.

Requirements

• Exceptional customer-service skills; demonstrated ability to maintain strong working relations with both internal and external clients.
• Demonstrated ability to manage multiple and complex operational matters on a daily basis.
• Demonstrated success in leadership, team member development and team building
• Presentation, written and verbal communication skills.
• Can apply a broad and long-term perspective to decisions based on daily operational activities to drive results.
• Expected to belong to and/or serve on committees of local service clubs, charitable giving programs, merchant associations, Chamber of Commerce, or other business networking groups. Expected to participate in service projects, and to establish and maintain contacts within the community to promote Centerspace.
• 4+ years’ experience in property management or related industry is required. A minimum of 2 years supervisory experience is required, with experience managing managers preferred.
• Strong financial acumen; must understand the components driving P&L.
• Able to communicate concisely and effectively to provide context, motivate teams, and share information.
• Ability to prioritize tasks to ensure goals and time frames are met.
• A two-year degree in Real Estate, Management, Finance or Business Administration or a related field or comparable proven experience.
• Exhibits confidence in self and others, inspires and motivates others to perform well, effectively influences actions and opinions of others, accepts feedback from others, gives appropriate recognition to others, able to build morale and group commitments to goals and objectives, demonstrates group presentation skills, participates in meetings.

Benefits

• Annual Performance Bonus, Quarterly Lease Renewal Bonuses, and Monthly Leasing Commissions
• Competitive PTO
• Tuition Reimbursement & Scholarship Program
• 401(k) match up to 5% per paycheck
• Medical/Dental/Vision Benefits – 1st of Month Following Start Date
• Centerspace Stock Purchase Plan
• Generous time off - 10 paid holidays, plus diversity day and your birthday off!
• 32 Paid Hours of Volunteer Time Off
• 20% Rent, Parking, and Storage Discount for Centerspace rents
• Paid Caregiver and Paid Parental Leave

Training + Development

Interview process

Visa Sponsorship

Security clearance