JLL provides professional services in real estate and investment management worldwide.
Coordinate service calls, engineer resources, orders, and admin support
14 days ago ago
Junior (1-3 years)
Full Time
Manchester, England, United Kingdom
Office Full-Time
Company Size
102,000 Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Architecture
Property Development
Design
Technical Services
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Role
Description
dispatch
quoting
rentals
kpi reporting
resource coordination
purchasing
To initiate first stage internal and customer escalation processes
Ensure that all relevant company and legislative policies and best practices are adhered to and maintained at all times.
To comply with Integral’s environmental policies and putting forward new ideas for improving environmental efficiencies.
To prioritise customer contracts / outstanding calls and despatch engineers.
Generating quotes for customers
To record and control cylinder rentals
To identify cost saving initiatives.
Updating, uploading and checking of the clients’ online systems & KPI reports
Where possible - to assist others with tasks that may be outside of the scope of your role
Take on projects as and when required and see them through to successful completion
Provide holiday cover for other administration roles
Coordination of engineer resources and labour in conjunction with other team members and Service Manager
To answer and log incoming calls and requests from internal and external customers
To provide day to day support to the Administration Supervisor in call management, call handling, and general administration of the service contracts in line with customer and Integral KPI’s.
To order parts and raise purchase orders for subcontractor labour where required
Adhere to H&S procedures with due regard for business constraints and efficiency
Requirements
wip management
Effective and efficient WIP management of all call types from creation through to invoice completion and job closure
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
$20+ billion revenue
Annual Revenue
JLL generated over $20 billion in revenue in 2021, demonstrating strong financial performance.
Founded over 200 years ago, JLL has become a global leader in real estate services and investment management.
With a presence in over 80 countries, JLL offers a wide range of services, including property management, advisory, and capital markets.
JLL manages iconic properties like the Shard in London and works with Fortune 500 companies to optimize real estate portfolios.
The company is known for its innovative solutions in real estate technology and sustainability.
Typical projects include large-scale urban developments, corporate relocations, and infrastructure advisory.
JLL has pioneered the integration of data-driven insights into real estate decision-making.
The company’s expertise spans across diverse sectors, such as residential, commercial, industrial, and infrastructure.
Notable for its long-standing history, JLL continues to shape the global real estate landscape.
Culture + Values
Integrity, teamwork and ethics in all of our actions
Respect for people, their contributions and personal growth
Customer-driven focus with a commitment to excellence
Commitment to sustainability and the environment
Innovation and creativity in everything we do
Building strong relationships and trust with our clients, partners, and communities
Environment + Sustainability
Net Zero 2040
Carbon Target
Aiming to achieve net zero carbon emissions by 2040 through comprehensive sustainability strategies.
50% by 2030
Emission Goal
Reducing carbon emissions from managed buildings by 50% by 2030.
10% by 2025
Water Efficiency
Aiming for a 10% reduction in water usage per square foot by 2025.
100% Renewable
Energy Source
Targeting 100% of energy from renewable sources for managed properties by 2030.
Implementing green building certifications for managed properties, such as LEED and BREEAM
Assisting clients in reducing their carbon footprint by optimizing building operations and energy use
Inclusion & Diversity
40% Gender Representation
Target for Senior Leadership
Aim to achieve 40% gender representation in senior leadership roles by 2025.
35% Women in Workforce
Global Workforce Composition
Currently, women make up 35% of the global workforce, with efforts focused on increasing their presence in leadership.
Dedicated programs for advancing women’s leadership and mentorship.
Partnerships with external organizations to promote gender equality in real estate.
Ongoing efforts to foster an inclusive work environment for employees of all backgrounds.