Patient Relations Executive, Discovery Gardens, Dubai at Al-Futtaim in Dubai, Dubai, United Arab Emirates | Kablio

Role

Description

patient reception

appointment management

patient flow

insurance support

record keeping

patient satisfaction

Be the face of HealthHub: Welcome patients and provide accurate, helpful information.
Coordinate care: Manage appointments, follow-ups, and ensure timely communication.
Keep things moving: Work closely with clinical and support teams to maintain smooth patient flow.
Guide and support: Assist with insurance and billing queries, and promote HealthHub services.
Protect trust: Maintain patient records and uphold strict confidentiality standards.
Drive satisfaction: Support initiatives that enhance patient loyalty and experience.

Requirements

bachelor’s

ms office

healthcare systems

communication

2 years

uae regulations

Education: Bachelor’s degree in Healthcare Administration, Business, or related field.
Resolve with empathy: Handle feedback and complaints professionally, escalating when needed.
Skills: Strong communication, multitasking ability, and proficiency in MS Office and healthcare systems.
Bonus: Knowledge of UAE healthcare regulations and insurance processes.
Experience: Minimum 2 years in a patient-facing healthcare role.

Benefits

Comprehensive health insurance, annual leave, performance bonuses, and long-service recognition.
Continuous learning: Monthly learning calendars, LinkedIn Learning, and AI Skills Toolkit.
Competitive salary aligned with Al-Futtaim Group standards.
Global exposure: Opportunities for cross-business collaboration and international assignments.
Wellbeing first: Wellness days, fitness activations, and preventive screenings.
Employee discounts across Al-Futtaim brands and exclusive offers via BlueRewards.
Wellbeing initiatives and preventive care through HealthHub.
Career growth without limits: Move laterally, diagonally, or vertically across functions and divisions.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

AED 11.4 bn

Annual Revenue

The company generates billions of dirhams annually, highlighting its significant regional economic impact.

30 Brands

Automotive Portfolio

Showcasing the company's extensive automotive presence across multiple countries in MENA and Asia.

300+ Stores

Retail Network

Highlighting the extensive retail operations that bring global brands to local markets.

Born in the 1930s as a family venture in Dubai, it evolved into a regional powerhouse across 18 countries.
It built a portfolio spanning automotive, retail, real estate, finance, health, and education divisions.
Real estate highlights include Dubai Festival City, mixed-use developments, and logistics hubs.
Financial services include insurance, broking, and consumer financing across the region.
Health segment delivers modern clinics and patient-centric care solutions.
Education arm partners with global institutions, supports Arabic excellence, and collaborates with NASA challenges.
The narrative includes pioneering projects like hydrogen fuel stations and AI-driven retail innovation.

Culture + Values

Customer obsession: We put the customer at the center of everything we do.
Integrity: We act with honesty and integrity in everything we do.
Innovation: We constantly seek new ways to improve and innovate.
Excellence: We are committed to delivering excellence in all our operations.
Sustainability: We are focused on creating a better future for all by delivering sustainable solutions.

Environment + Sustainability

2050

Net Zero Emissions Target

Commitment to achieving net-zero emissions by a specific year, reflecting long-term sustainability goals.

Expanding the portfolio of sustainable products and services across industries.
Improving energy efficiency across operations.
Minimizing waste and promoting recycling in all facilities.
Implementing green building initiatives in all new developments.

Inclusion & Diversity

Gender Diversity: Increased focus on balancing gender representation in leadership roles.
Workplace Inclusion: Initiatives aimed at fostering a more inclusive work environment for all employees.
Employee Resource Groups: Support for various employee-led groups that focus on diverse needs and communities.

Articles

Careers at Al-Futtaim

Al-Futtaim Automotive

Al-Futtaim Real Estate

Role

Description

patient reception

appointment management

patient flow

insurance support

record keeping

patient satisfaction

Be the face of HealthHub: Welcome patients and provide accurate, helpful information.
Coordinate care: Manage appointments, follow-ups, and ensure timely communication.
Keep things moving: Work closely with clinical and support teams to maintain smooth patient flow.
Guide and support: Assist with insurance and billing queries, and promote HealthHub services.
Protect trust: Maintain patient records and uphold strict confidentiality standards.
Drive satisfaction: Support initiatives that enhance patient loyalty and experience.

Requirements

bachelor’s

ms office

healthcare systems

communication

2 years

uae regulations

Education: Bachelor’s degree in Healthcare Administration, Business, or related field.
Resolve with empathy: Handle feedback and complaints professionally, escalating when needed.
Skills: Strong communication, multitasking ability, and proficiency in MS Office and healthcare systems.
Bonus: Knowledge of UAE healthcare regulations and insurance processes.
Experience: Minimum 2 years in a patient-facing healthcare role.

Benefits

Comprehensive health insurance, annual leave, performance bonuses, and long-service recognition.
Continuous learning: Monthly learning calendars, LinkedIn Learning, and AI Skills Toolkit.
Competitive salary aligned with Al-Futtaim Group standards.
Global exposure: Opportunities for cross-business collaboration and international assignments.
Wellbeing first: Wellness days, fitness activations, and preventive screenings.
Employee discounts across Al-Futtaim brands and exclusive offers via BlueRewards.
Wellbeing initiatives and preventive care through HealthHub.
Career growth without limits: Move laterally, diagonally, or vertically across functions and divisions.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

AED 11.4 bn

Annual Revenue

The company generates billions of dirhams annually, highlighting its significant regional economic impact.

30 Brands

Automotive Portfolio

Showcasing the company's extensive automotive presence across multiple countries in MENA and Asia.

300+ Stores

Retail Network

Highlighting the extensive retail operations that bring global brands to local markets.

Born in the 1930s as a family venture in Dubai, it evolved into a regional powerhouse across 18 countries.
It built a portfolio spanning automotive, retail, real estate, finance, health, and education divisions.
Real estate highlights include Dubai Festival City, mixed-use developments, and logistics hubs.
Financial services include insurance, broking, and consumer financing across the region.
Health segment delivers modern clinics and patient-centric care solutions.
Education arm partners with global institutions, supports Arabic excellence, and collaborates with NASA challenges.
The narrative includes pioneering projects like hydrogen fuel stations and AI-driven retail innovation.

Culture + Values

Customer obsession: We put the customer at the center of everything we do.
Integrity: We act with honesty and integrity in everything we do.
Innovation: We constantly seek new ways to improve and innovate.
Excellence: We are committed to delivering excellence in all our operations.
Sustainability: We are focused on creating a better future for all by delivering sustainable solutions.

Environment + Sustainability

2050

Net Zero Emissions Target

Commitment to achieving net-zero emissions by a specific year, reflecting long-term sustainability goals.

Expanding the portfolio of sustainable products and services across industries.
Improving energy efficiency across operations.
Minimizing waste and promoting recycling in all facilities.
Implementing green building initiatives in all new developments.

Inclusion & Diversity

Gender Diversity: Increased focus on balancing gender representation in leadership roles.
Workplace Inclusion: Initiatives aimed at fostering a more inclusive work environment for all employees.
Employee Resource Groups: Support for various employee-led groups that focus on diverse needs and communities.

Articles

Careers at Al-Futtaim

Al-Futtaim Automotive

Al-Futtaim Real Estate